Is there a way to get Cross-sell feature work with custom product templates?
Product: ShopSite SC and TX Version: 4.x, 5.x, 6.0.x OS: All I want to use custom product templates but I also want to use the Cross-sell feature of ShopSite, will these two work together?Solution ID: S03799 As of ShopSite v6.0.x, an implementation of the Cross-sell feature in a custom product t ...
- Items can't be removed from the Shopping Cart by setting Quantity to '0' and Recalculating
Product: SC Version: 5.0.0, 5.0.1 OS: ALL I can add a product (or products) to my shopping cart, but when I try to delete it by setting the Quantity of the item to '0' and Recalculate, it says it is removed at first but then when I recalculate again or return to the cart later, it is still there ...
- linefeed characters after 'Date' field in Order Download file
Product: ALL Version: 6.2.1 OS: Linux, Solaris (SPARC), FreeBSD I just upgraded to ShopSite v6.2.1 and now there is a linefeed character (shows up as a black block when viewed in NotePad) is in the tab-delimited order download file after the 'Date' field of each of the orders placed prior to the ...
- May I use Japanese in ShopSite? What are the supported languages?
Product: ShopSite SC + TX Version: 4.x Platform: ALL Solution ID: S03816 As of version 4.x, ShopSite is not designed to support Japanese. A list of current supported languages is available at http://www.shopsite.com/help/4.2/en-US/install/locales.html .
- Negative Numbers or Credits in Products
Product: ShopSite SC and ShopSite TX Version: 5.x Can you use credits or negative numbers when setting up prices for products in Shopsite? Solution ID: S03548 There is no current functionality in Shopsite to use prices that are credits or negatives when assigning prices to products.
- Pages / images with tables are not showing up in all browsers (ie: show in Internet Explorer but not Netscape)
Product: ShopSite SC Version: ALL Platform: ALL Why are the pages or images that I've created with tables showing up in some browsers but not others?Solution ID: S03810 To varying degrees, browsers will guess at tags if they're missing from HTML text. Some browsers are more intuitive than others ...
- Payroll Implementation in ShopSite
The following will discuss the possibilities of having payroll present in Shopsite in some form. Solution ID: S03536 At the present time there is no current functionality in Shopsite to incorporate payroll in any manner. Shopsite is an electronic commerce product and not a payroll processor or p ...
- phone number in shipping as required field
Product: ShopSite SC Version: v6.x and prior Many shipping companies require a phone number. Can this field be changed to be required?Solution ID: S03698 This is not possible with v6.x and earlier. There is an open enhancement request to add the ability to determine which customer-prompted field ...
- Premature end of script headers during order process when using a custom cgi (via the Order API)
Product: Pro Version: ALL Platform: ALL An Internal Server Error (or Server 500 error) is received at the end of the order process when using a custom cgi program with the Order API feature. When I disable the custom cgi by removing its name from the Merchandising -> Order API menu, then orders ...
- prices in web receipt are not lined up in columns
If the items ordered have long names, pricing is pushed to the right. If the items have short names, pricing is more left and digits don't line up under one another in columns.Solution ID: S03694 Receipts use text in version 4.1x and tables in version 4.2x. Upgrading will resolve. See http://www ...
- problems after running out of disk space
Product: ShopSite Version: All Platform: All ShopSite stores may not function correctly after a disk space limit has been reached on the host machine. When clicking on Order the buyer may see the error: Unable to retrieve [1] from [products]! Solution ID: S03680 If the machine where ShopSite is ...
- QuickBooks crashes when importing QuickBooks file exported by ShopSite
Product: SC Manager and Pro Version: 6.0 initial release OS: SPARC, Linux, BSDi When I export the ShopSite Orders in QuickBooks format and try to imprort it into QuickBooks, QuickBooks either crashes and/or gives and Illegal Operation error. Why is this happening? Solution ID: S05439 This is due ...
- Removing the View Cart and/or Add to Cart buttons from store pages
Product: ALL Version: ALL OS: ALL Can I remove the View Cart (a.k.a. 'Checkout') and/or Add to Cart (a.k.a. 'Order') buttons from my ShopSite-generated store pages? Solution ID: S05449 Yes. For ShopSite Manager: The Add to Cart or View Cart buttons can be removed in ShopSite Manager in Preferenc ...
- Setting up Reports on ShopSite for Windows Servers
Product: ShopSite Manager and Pro Version: ALL Platform: Windows 2000, 2003, 2008 Servers How do I configure the Reports feature on ShopSite for Windows 2000, 2003, or 2008 Servers? Solution ID: S03513 To view the Web Server statistics (hits, pages viewed, etc.) from ShopSite, the site needs to ...
- Setting up secure shopsite image URL in SC scripted installation
Product: ShopSite SC Version: v4.2 Platforms: All How can the secure shopsite image URL be specified during the ShopSite SC scripted installation?Solution ID: S03792 There is currently no way to do this. A bug has been filed for the problem to be resolved. As a workaround, that setting is stored ...
- Setting up shipping based on zone (ie: zip-code regions or similar to UPS shipping).
Product: ShopSite SC Version: 4.x,5.x,6.x Platforms: All If I want to use shipping by zone or region, is there a way to do this in ShopSite?Solution ID: S03743 Version 4.x and 5.x: Access the Shipping Section in the back office through Commerce Setup > Shipping and choose "Shipping by Weight." F ...
- ShopSite: Database Packages compatible with Database Upload
The following will discuss the database packages that are compatible with Shopsite. Solution ID: S03545 All database packages are compatible with Shopsite's database upload package as long as they can be exported into a tab delimited format. No limitations exist as far as one package vs. another.
- Some browsers' root certificates for Verisign, AT&T, and GTE CA's expired on Dec 31, 1999
Some customers using older browsers may receive a warning message after Jan 1, 2000 stating that the "Certificate Authority is Expired" when accessing a secure server using a certificate issued by Verisign, GTE, or AT&T. The browsers that will experience this problem are Netscape v4.06 and older ...
- Stock/Inventory Implementation in Shopsite
The following will describe the abilities to implement Inventory Tracking in ShopSite. Solution ID: S03538 In ShopSite Pro 5.0 the Inventory Tracking feature was added. It allows you to set Quantity on Hand for each product, either manually or through upload. Each product can also have a Low Sto ...
- Support for Windows 2000
Product: ShopSite SC Version: ALL Platform: NT/Win2000 Does ShopSite SC support Windows 2000?Solution ID: S03838 Yes, ShopSite supports Windows 2000 for ShopSite versions 4.3 and greater.
