How can I install a new store and make sure it works before moving my old store?... [Article]
Product: SC Version: ALL OS: ALL I would like to install a store and get it ready on a server other than the live server. Can I install ShopSite using the IP address of the new ser
- Is it possible to allow the system administrator to configure the merchant'... [Article]
Product: SC + TX Version: 5.x Platform: ALL I would like to be able to configure the merchant's ftp access to their ShopSite directories during the install. Is this possible?
- Can the shopping cart buttons be copied to the top of the Shopping Cart screen? [Article]
Product: SC Pro Version: 4.x, 5.0 Platform: ALL Can the shopping cart buttons (Continue Shopping, Recalculate, etc) be copied to the top of the Shopping Cart screen (order.cgi)
- Add to Cart and View Cart Buttons (Graphics) Are Not Displayed (Broken GIFs) [Article]
Product: ShopSite SC Version: 5.X Platform: UNIX (BSD) When the store is published, the "Add to Cart", and "View Cart" button graphics are NOT displayed. They appear as "broken G
- Why does my search result say "No products for that search." when an e... [Article]
Product: SC + TX Version: 5.0 Platform: ALL I'm looking for shirts. I have many shirts with Product Names such as "Blue Shirt" and "Red Shirt." However, when I search for
- Why am I getting an "Unable to open destination file:" error when tryi... [Article]
Product: SC + TX Pro Version: 4.x, 5.0.x Platform: ALL I'm using Microsoft's FrontPage to create files in my smarthtml directory. When attempting to publish my store, I get an
- Why am I having trouble using the OrderAnywhere drag and drop feature? [Article]
Product: SC + TX Version: 4.x Platform: ALL When I try to use the drag and drop feature under Merchandising > OrderAnywhere > Show Selected Links, the cart buttons are not appe
- Why is there an extra space between my product name and product description afte... [Article]
Product: SC Version: 5.x Platform: All I recently upgraded to ShopSite 5.0. Afterwards, I found an additional line break between the product name and the product descriptio
- Error with Shopping Basket [Article]
Product: SC Version: 4.X and 5.X Platform: NT Error customer sees with NT ShopSite is this: Error copying new basket aa info file "e:webclientssavethemanateecgi-bindata/
- What is the custom-dump.pl file in my sc directory? [Article]
Product: ShopSite Pro Version: ALL Platform: ALL There's a script called "custom-dump.pl" in my sc directory. What is its use? Solution ID: S04045 A sample perl
- All settings report 'not OK' when accessing Reports, blank screen when... [Article]
Product: ShopSite SC Version: 4.x,5.x Platform: All When initially configuring Reports (statStoreOverview.cgi) the following page is returned: Error One or
- Users getting message about secure and nonsecure information [Article]
When users click to order a product in a Shopsite store, they are prompted with an error/warning message stating that "This page contains both secure and non-secure items. Do you want to display the n...
- 'The specified CGI application misbehaved by not returning a complete set o... [Article]
Product: ShopSite Version: 4.x Platform: Windows NT 4.0 CGI Error The specified CGI application misbehaved by not returning a complete set of HTTP headers. The headers
- Unable to regenerate store, or Out of Memory error (dirtyrefs.dat, update.dat, u... [Article]
Product: Manager and Pro Version: 3.x - 8.0 Platforms: ALL After editing pages or products, an out of memory error message is received when attempting to publish changes or merchant i
- Pages / images with tables are not showing up in all browsers (ie: show in Inter... [Article]
Product: ShopSite SC Version: ALL Platform: ALL Why are the pages or images that I've created with tables showing up in some browsers but not others?Solution ID: S03810
- phone number in shipping as required field [Article]
Product: ShopSite SC Version: v6.x and prior Many shipping companies require a phone number. Can this field be changed to be required?Solution ID: S03698 This is no
- Some browsers' root certificates for Verisign, AT&T, and GTE CA's ... [Article]
Some customers using older browsers may receive a warning message after Jan 1, 2000 stating that the "Certificate Authority is Expired" when accessing a secure server using a certificate is
- Stock/Inventory Implementation in Shopsite [Article]
The following will describe the abilities to implement Inventory Tracking in ShopSite. Solution ID: S03538 In ShopSite Pro 5.0 the Inventory Tracking feature w
- Adding currency options to ShopSite - currency.dat [Article]
Product: ALL Version: ALL Platform: ALL How do I add a currency option not included in the pull-down menu under Preferences | Locale in the back office?Solution ID: S03846
- Default location of configuration files and access logs in Red Hat Apache [Article]
Product: ShopSite SC Version: N/A Platform: Linux (Red Hat). Where are the access logs and/or configuration files located if you really do not have an idea of where the ServerR