Is it possible to allow the system administrator to configure the merchant'... [Article]
Product: SC + TX Version: 5.x Platform: ALL I would like to be able to configure the merchant's ftp access to their ShopSite directories during the install. Is this possible?
- Can the shopping cart buttons be copied to the top of the Shopping Cart screen? [Article]
Product: SC Pro Version: 4.x, 5.0 Platform: ALL Can the shopping cart buttons (Continue Shopping, Recalculate, etc) be copied to the top of the Shopping Cart screen (order.cgi)
- Add to Cart and View Cart Buttons (Graphics) Are Not Displayed (Broken GIFs) [Article]
Product: ShopSite SC Version: 5.X Platform: UNIX (BSD) When the store is published, the "Add to Cart", and "View Cart" button graphics are NOT displayed. They appear as "broken G
- Why does my search result say "No products for that search." when an e... [Article]
Product: SC + TX Version: 5.0 Platform: ALL I'm looking for shirts. I have many shirts with Product Names such as "Blue Shirt" and "Red Shirt." However, when I search for
- Why am I getting an "Unable to open destination file:" error when tryi... [Article]
Product: SC + TX Pro Version: 4.x, 5.0.x Platform: ALL I'm using Microsoft's FrontPage to create files in my smarthtml directory. When attempting to publish my store, I get an
- Why am I having trouble using the OrderAnywhere drag and drop feature? [Article]
Product: SC + TX Version: 4.x Platform: ALL When I try to use the drag and drop feature under Merchandising > OrderAnywhere > Show Selected Links, the cart buttons are not appe
- Why is there an extra space between my product name and product description afte... [Article]
Product: SC Version: 5.x Platform: All I recently upgraded to ShopSite 5.0. Afterwards, I found an additional line break between the product name and the product descriptio
- Error with Shopping Basket [Article]
Product: SC Version: 4.X and 5.X Platform: NT Error customer sees with NT ShopSite is this: Error copying new basket aa info file "e:webclientssavethemanateecgi-bindata/
- What is the custom-dump.pl file in my sc directory? [Article]
Product: ShopSite Pro Version: ALL Platform: ALL There's a script called "custom-dump.pl" in my sc directory. What is its use? Solution ID: S04045 A sample perl
- 'The specified CGI application misbehaved by not returning a complete set o... [Article]
Product: ShopSite Version: 4.x Platform: Windows NT 4.0 CGI Error The specified CGI application misbehaved by not returning a complete set of HTTP headers. The headers
- Unable to regenerate store, or Out of Memory error (dirtyrefs.dat, update.dat, u... [Article]
Product: Manager and Pro Version: 3.x - 8.0 Platforms: ALL After editing pages or products, an out of memory error message is received when attempting to publish changes or merchant i
- Pages / images with tables are not showing up in all browsers (ie: show in Inter... [Article]
Product: ShopSite SC Version: ALL Platform: ALL Why are the pages or images that I've created with tables showing up in some browsers but not others?Solution ID: S03810
- phone number in shipping as required field [Article]
Product: ShopSite SC Version: v6.x and prior Many shipping companies require a phone number. Can this field be changed to be required?Solution ID: S03698 This is no
- Some browsers' root certificates for Verisign, AT&T, and GTE CA's ... [Article]
Some customers using older browsers may receive a warning message after Jan 1, 2000 stating that the "Certificate Authority is Expired" when accessing a secure server using a certificate is
- Stock/Inventory Implementation in Shopsite [Article]
The following will describe the abilities to implement Inventory Tracking in ShopSite. Solution ID: S03538 In ShopSite Pro 5.0 the Inventory Tracking feature w
- Adding currency options to ShopSite - currency.dat [Article]
Product: ALL Version: ALL Platform: ALL How do I add a currency option not included in the pull-down menu under Preferences | Locale in the back office?Solution ID: S03846
- Default location of configuration files and access logs in Red Hat Apache [Article]
Product: ShopSite SC Version: N/A Platform: Linux (Red Hat). Where are the access logs and/or configuration files located if you really do not have an idea of where the ServerR
- prices in web receipt are not lined up in columns [Article]
...ordered have long names, pricing is pushed to the right. If the items have short names, pricing is more left and digits don't line up under one another in columns.Solution ID: S036
- QuickBooks crashes when importing QuickBooks file exported by ShopSite [Article]
Product: SC Manager and Pro Version: 6.0 initial release OS: SPARC, Linux, BSDi When I export the ShopSite Orders in QuickBooks format and try to imprort it into QuickBooks, QuickB
- Font in the More Information Pages is not displaying as it is intended to look (... [Article]
Product: ShopSite SC + TX Version: 4.2x Platform: ALL Font in the More Information Pages has different colors, sizes than intended.Solution ID: S03841 Ther