problems with thank you screen / Error: 404 Object Not Found (Order API, custom... [Article]
Product: SC Pro Version: 4.x, 5.0 Platform: ALL Problems are experienced when trying to finalize a purchase. For example, during the ordering process the items are displayi
- "File not available" error in Netscape [Article]
Product: SC + TX Version: 4.x, 5.0 Platform: ANY My site works fine from IE but there's a problem with Netscape. All pages I have created work as expected until I click to go t
- Why am I getting an "Unable to open destination file:" error when tryi... [Article]
Product: SC + TX Pro Version: 4.x, 5.0.x Platform: ALL I'm using Microsoft's FrontPage to create files in my smarthtml directory. When attempting to publish my store, I get an
- Error with Shopping Basket [Article]
Product: SC Version: 4.X and 5.X Platform: NT Error customer sees with NT ShopSite is this: Error ...ustomer sees with NT ShopSite is this: Error copying new basket aa info file "e:webclientssavethema...
- Why am I getting an Internal Server Error on my receipt screen (thankyou.cgi) af... [Article]
...roduct: SC + TX Version: 5.0 and earlier Platform: ALL I've just moved and/or upgraded an existing ShopSite store. When I try to place an order, I get a server error message.
- Error message - "Can't find template! at dbapi.pl line xx" - unab... [Article]
Product: ALL Version: 5.x and earlier Platform: ALL When attempting to make changes to products or pages, an error message similar to the following is received and changes are
- Email receipt errors after upgrade to ShopSite v6.2 or newer from prior versions [Article]
Product: Starter, Manager, and Pro Version: 6.2 or newer OS: Windows My ShopSite on a Windows Server platform was just upgraded from a pre-6.2 version to ShopSite v6.2 or newer, an
- Can the shopping cart buttons be copied to the top of the Shopping Cart screen? [Article]
Product: SC Pro Version: 4.x, 5.0 Platform: ALL Can the shopping cart buttons (Continue Shopping, Recalculate, etc) be copied to the top of the Shopping Cart screen (order.cgi)
- Why am I getting an "incorrect numeric value or format" error when tr... [Article]
Product: SC + TX Version: 4.x, 5.0.x Platform: ALL I'm trying to change the way a number is displayed by adding HTML into the field under Product > Edit Product Info. For exam
- Going to Payment Configuration Produces Server Error [Article]
Product: Shopsite SC Version: Any Platform: Any (UNIX or NT) As the ShopSite merchant, going to the Payment Configuration page in the back office (ss/payconfig.cgi) causes a Server
- store shows the price for each product twice [Article]
Product: ALL Version: ALL Platform: ALL When buyer visits store to make a purchase, they see the same price listed twice for each product. Solution ID: S04017
- Error message "...xx tabs instead of the correct number of xx" when at... [Article]
Product: Manager & Pro Version: ALL Platform: ALL When uploading a database (pages or products) to ShopSite that was created offline in a database or spreadsheet (such as Microsoft
- Trying to Make a Purchase (Add to Cart) or View the Cart Causes Server Error [Article]
...T) When the buyer tries to make a purchase (Add to Cart) or View the Cart, the buyer sees a Server Error on the screen.
- Stock/Inventory Implementation in Shopsite [Article]
The following will describe the abilities to implement Inventory Tracking in ShopSite. Solution ID: S03538 In ShopSite Pro 5.0 the Inventory Tracking feature w
- Internal Server Error when trying to Reset Image Attributes [Article]
Product: ALL Version: 5.x and prior OS: ALL Why do I get an 'Internal Server Error' or a 'Server 500 Error' when I select images from the List of Images and hit the Reset Image
- QuickBooks crashes when importing QuickBooks file exported by ShopSite [Article]
Product: SC Manager and Pro Version: 6.0 initial release OS: SPARC, Linux, BSDi When I export the ShopSite Orders in QuickBooks format and try to imprort it into QuickBooks, QuickB
- Error opening new basket [datadir/ip/basketfile] from "./basket.new" [Article]
...opSite SC Version: ALL Platform: ALL After clicking on a product to order, order.cgi returns the e... product to order, order.cgi returns the error: "Error opening new basket [datadir/ip/basketfile] f...
- Thank you receipt shows 'Spill My Guts' error message [Article]
...uct: ShopSite SC Version: All When client accesses the Thank you receipt, there is a message stating Post:Spill My Guts on the Thank You receipt and also has other non-pertinent i
- Why must the customer re-enter information when they make a mistake typing in th... [Article]
Product: ShopSite SC Versions: All Platforms: All Why must the customer re-enter information when they make a mistake typing in the order form?Solution ID: S03757
- Payroll Implementation in ShopSite [Article]
The following will discuss the possibilities of having payroll present in Shopsite in some form. Solution ID: S03536 At the present time there is no current functionality