Internal Server Error when executing ShopSite .cgi's though the secure serv... [Article]
When running ShopSite without security turned on, it runs without any problems. But when it's run w...th security turned on, you get an Internal Server Error when it goes secure. This problem i
- Getting DNS errors on host 'localhost' when clicking on Finalize Order [Article]
When you click on 'Finalize Order' (when ordering a product), you get a DNS error: "Cannot locate host: localhost". Solution ID: S02735 When ShopSite is first installed, defaults a
- v6.2.1 patch to prevent possibility of duplicate orders because of email problem... [Article]
PRODUCT: All OS: All VERSION: 6.2.1 Some shoppers are placing duplicate orders that can be caused by the shopper using an email address with an incorrect/non-existent email domain name
- loop when redirecting to SSL [Article]
When a user tries to follow a link with Internet Explorer that re-directs to a secure server, they end up on a screen that says "The link has moved here" but that link points back to this same page, l...
- Unable to open file ./ssm_tmp/receipt.b for writing!, NT/Windows 2000/2003 [Article]
When placing an order on an NT server, you get the error: Unable to open file ./ssm_tmp/receipt.b for writing!Solution ID: S03136 This is a permissions problem that occurs
- "User Name could not be determined" Error when adding products or page... [Article]
...a page or product a "User Name could not be determined Error" is displayed. Solution ID: S02415
- error message 'Unable to open file ./ssm_tmp/receipt.b for writing!' o... [Article]
Product: ALL Version: 4.x, 5.x, 6.x Platform: ALL When ordering you get an error similar to 'Unable to open file ./ssm_tmp/receipt.b for writing!' or 'Unable to open file for writi
- When credit card number is entered, customer gets an error that the number is in... [Article]
We have a customer who is trying to place an order. When the credit card number is entered it comes back and says it is an invalid credit card number - even though no real-time credit card processor ...
- Why am I getting a "Cannot open keyword.gdb" error when I'm tryin... [Article]
Product: Manager and Pro Version: ShopSite 8.x and earlier Platform: ALL I'm trying to search for a product in my store. However, after entering the word(s) into the field and select
- Setting up security for ShopSite [Article]
...securely, through https:// ?Solution ID: S02779 There are two different circumstances that we will include instructions for
- IE error: "An error occurred in the secure channel support" [Article]
When placing a test order with Internet Explorer, you get the following error message when the cart tries to go secure: Internet Explorer cannot open the Internet site https://