Why am I getting a "Cannot open keyword.gdb" error when I'm tryin... [Article]
Product: Manager and Pro Version: ShopSite 8.x and earlier Platform: ALL I'm trying to search for a product in my store. However, after entering the word(s) into the field and select
- Setting up security for ShopSite [Article]
...securely, through https:// ?Solution ID: S02779 There are two different circumstances that we will include instructions for
- IE error: "An error occurred in the secure channel support" [Article]
When placing a test order with Internet Explorer, you get the following error message when the cart tries to go secure: Internet Explorer cannot open the Internet site https://
- When clicking on the back button, all of the customer's information is gone... [Article]
When a customer is placing an order, if they enter incorrect information such as a mistyped credit card number or they're missing a required field, ShopSite puts out an error message of what is incorr...
- Blank areas on store page, ERROR EMITTING during a Publish [Article]
Product: ShopSite SC and TX Version: ALL OS: ALL When looking at a ShopSite-generated store page, I can see empty spaces where a product should be. Looking at the Pages -> Arrange
- 'The XML document is not well formed' error when trying to register/co... [Article]
Product: Pro and Manager Version: 6.2.x OS: ALL I am trying to configure the UPS shipping option in my ShopSite v6.2x Pro or Manager store and when I click on the 'Next' button on
- 'Couldn't open file DOMAINstore.auth' using Internet Explorer. [Article]
Product: ShopSite SC Platform: Windows NT When running start.cgi on an NT platform, using Internet Explorer, you get an error: Couldn't open file DOMAINstore.auth. Erro
- "The old passwords didn't match!" when trying to change your pass... [Article]
...ion: ALL Platform: ALL Merchant receives an " Error :The old passwords didn't match!" when tryin...
- When accessing the ShopSite backoffice through cgiwrap, "Username Could Not... [Article]
Product: ALL Version: ALL Platform: ALL When trying to access the back office through cgiwrap, you get the error: "Username cound not be determined". You're never prompted for a
- 'PB with world.aa file : checked the 106old & 106str values' [Article]
When finalizing an order, you get the message: PB with world.aa file : checked the 106old & 106str valuesSolution ID: S03193 This error usually means that the store was not updated p
- 'The specified CGI application misbehaved Exception: STATUS_ACCESS_VIOLA... [Article]
When running start.cgi for the first time on a new ShopSite store on an NT server, you may get this ...ore on an NT server, you may get this error: CGI Error The specified CGI application misbehaved by...