"The old passwords didn't match!" when trying to change your pass... [Article]
...ion: ALL Platform: ALL Merchant receives an " Error :The old passwords didn't match!" when tryin...
- When accessing the ShopSite backoffice through cgiwrap, "Username Could Not... [Article]
Product: ALL Version: ALL Platform: ALL When trying to access the back office through cgiwrap, you get the error: "Username cound not be determined". You're never prompted for a
- 'PB with world.aa file : checked the 106old & 106str values' [Article]
When finalizing an order, you get the message: PB with world.aa file : checked the 106old & 106str valuesSolution ID: S03193 This error usually means that the store was not updated p
- 'The specified CGI application misbehaved Exception: STATUS_ACCESS_VIOLA... [Article]
When running start.cgi for the first time on a new ShopSite store on an NT server, you may get this ...ore on an NT server, you may get this error: CGI Error The specified CGI application misbehaved by...
- Internal Server Error when executing ShopSite .cgi's though the secure serv... [Article]
When running ShopSite without security turned on, it runs without any problems. But when it's run w...th security turned on, you get an Internal Server Error when it goes secure. This problem i
- Getting DNS errors on host 'localhost' when clicking on Finalize Order [Article]
When you click on 'Finalize Order' (when ordering a product), you get a DNS error: "Cannot locate host: localhost". Solution ID: S02735 When ShopSite is first installed, defaults a
- v6.2.1 patch to prevent possibility of duplicate orders because of email problem... [Article]
PRODUCT: All OS: All VERSION: 6.2.1 Some shoppers are placing duplicate orders that can be caused by the shopper using an email address with an incorrect/non-existent email domain name
- loop when redirecting to SSL [Article]
When a user tries to follow a link with Internet Explorer that re-directs to a secure server, they end up on a screen that says "The link has moved here" but that link points back to this same page, l...
- Unable to open file ./ssm_tmp/receipt.b for writing!, NT/Windows 2000/2003 [Article]
When placing an order on an NT server, you get the error: Unable to open file ./ssm_tmp/receipt.b for writing!Solution ID: S03136 This is a permissions problem that occurs
- "User Name could not be determined" Error when adding products or page... [Article]
...a page or product a "User Name could not be determined Error" is displayed. Solution ID: S02415
- error message 'Unable to open file ./ssm_tmp/receipt.b for writing!' o... [Article]
Product: ALL Version: 4.x, 5.x, 6.x Platform: ALL When ordering you get an error similar to 'Unable to open file ./ssm_tmp/receipt.b for writing!' or 'Unable to open file for writi
- When credit card number is entered, customer gets an error that the number is in... [Article]
We have a customer who is trying to place an order. When the credit card number is entered it comes back and says it is an invalid credit card number - even though no real-time credit card processor ...