Unable to regenerate store, or Out of Memory error (dirtyrefs.dat, update.dat, u... [Article]
Product: Manager and Pro Version: 3.x - 8.0 Platforms: ALL After editing pages or products, an out of memory error message is received when attempting to publish changes or merchant i
- Error 'Your user name could not be determined' [Article]
Product: Shopsite SC + TX Version: ALL Platform: Unix When attempting to access the back office (ss or bo) directory of a ShopSite store, the following message is displayed:
- problems after running out of disk space [Article]
...hopSite stores may not function correctly after a disk space limit has been reached on the host machine. When clicking on Order the b
- Premature end of script headers during order process when using a custom cgi (vi... [Article]
...o Version: ALL Platform: ALL An Internal Server Error (or Server 500 error) is received at the end...s received at the end of the order process when using a custom cgi program with the Order A
- 'Could not load settings file!' error message [Article]
Product: ShopSite SC and TX Version: ALL OS: ALL In the shopping cart and/or in the backoffice I get the following error when trying to access one (or all) of the ShopSite cgi's:
- Stock/Inventory Implementation in Shopsite [Article]
The following will describe the abilities to implement Inventory Tracking in ShopSite. Solution ID: S03538 In ShopSite Pro 5.0 the Inventory Tracking feature w
- Internal Server Error when trying to Reset Image Attributes [Article]
Product: ALL Version: 5.x and prior OS: ALL Why do I get an 'Internal Server Error' or a 'Server 500 Error' when I select images from the List of Images and hit the Reset Image
- QuickBooks crashes when importing QuickBooks file exported by ShopSite [Article]
Product: SC Manager and Pro Version: 6.0 initial release OS: SPARC, Linux, BSDi When I export the ShopSite Orders in QuickBooks format and try to imprort it into QuickBooks, QuickB
- Error opening new basket [datadir/ip/basketfile] from "./basket.new" [Article]
...opSite SC Version: ALL Platform: ALL After clicking on a product to order, order.cgi returns the e... product to order, order.cgi returns the error: "Error opening new basket [datadir/ip/basketfile] f...
- Thank you receipt shows 'Spill My Guts' error message [Article]
...uct: ShopSite SC Version: All When client accesses the Thank you receipt, there is a message stating Post:Spill My Guts on the Thank You receipt and also has other non-pertinent i
- Why must the customer re-enter information when they make a mistake typing in th... [Article]
Product: ShopSite SC Versions: All Platforms: All Why must the customer re-enter information when they make a mistake typing in the order form?Solution ID: S03757
- Payroll Implementation in ShopSite [Article]
The following will discuss the possibilities of having payroll present in Shopsite in some form. Solution ID: S03536 At the present time there is no current functionality
- Can't Checkout, can't get past 'Please enter a valid Zip code... [Article]
... 6.0.x OS: ALL I upgraded to v6.0x and now whenever a shopper tries to checkout from the shopping cart they get an error asking them to enter a va
- Why am I getting a "Cannot open keyword.gdb" error when I'm tryin... [Article]
Product: Manager and Pro Version: ShopSite 8.x and earlier Platform: ALL I'm trying to search for a product in my store. However, after entering the word(s) into the field and select
- Setting up security for ShopSite [Article]
...securely, through https:// ?Solution ID: S02779 There are two different circumstances that we will include instructions for
- IE error: "An error occurred in the secure channel support" [Article]
When placing a test order with Internet Explorer, you get the following error message when the cart tries to go secure: Internet Explorer cannot open the Internet site https://
- When clicking on the back button, all of the customer's information is gone... [Article]
When a customer is placing an order, if they enter incorrect information such as a mistyped credit card number or they're missing a required field, ShopSite puts out an error message of what is incorr...
- Blank areas on store page, ERROR EMITTING during a Publish [Article]
Product: ShopSite SC and TX Version: ALL OS: ALL When looking at a ShopSite-generated store page, I can see empty spaces where a product should be. Looking at the Pages -> Arrange
- 'The XML document is not well formed' error when trying to register/co... [Article]
Product: Pro and Manager Version: 6.2.x OS: ALL I am trying to configure the UPS shipping option in my ShopSite v6.2x Pro or Manager store and when I click on the 'Next' button on
- 'Couldn't open file DOMAINstore.auth' using Internet Explorer. [Article]
Product: ShopSite SC Platform: Windows NT When running start.cgi on an NT platform, using Internet Explorer, you get an error: Couldn't open file DOMAINstore.auth. Erro