- Internal Server Error when trying to Reset Image Attributes [Article]
Product: ALL Version: 5.x and prior OS: ALL Why do I get an 'Internal Server Error' or a 'Server 500 Error' when I select images from the List of Images and hit the Reset Image
- Stock/Inventory Implementation in Shopsite [Article]
The following will describe the abilities to implement Inventory Tracking in ShopSite. Solution ID: S03538 In ShopSite Pro 5.0 the Inventory Tracking feature w
- QuickBooks crashes when importing QuickBooks file exported by ShopSite [Article]
Product: SC Manager and Pro Version: 6.0 initial release OS: SPARC, Linux, BSDi When I export the ShopSite Orders in QuickBooks format and try to imprort it into QuickBooks, QuickB
- Error opening new basket [datadir/ip/basketfile] from "./basket.new" [Article]
...opSite SC Version: ALL Platform: ALL After clicking on a product to order, order.cgi returns the e... product to order, order.cgi returns the error: "Error opening new basket [datadir/ip/basketfile] f...
- Thank you receipt shows 'Spill My Guts' error message [Article]
...uct: ShopSite SC Version: All When client accesses the Thank you receipt, there is a message stating Post:Spill My Guts on the Thank You receipt and also has other non-pertinent i
- Why must the customer re-enter information when they make a mistake typing in th... [Article]
Product: ShopSite SC Versions: All Platforms: All Why must the customer re-enter information when they make a mistake typing in the order form?Solution ID: S03757
- Can't Checkout, can't get past 'Please enter a valid Zip code... [Article]
... 6.0.x OS: ALL I upgraded to v6.0x and now whenever a shopper tries to checkout from the shopping cart they get an error asking them to enter a va
- Payroll Implementation in ShopSite [Article]
The following will discuss the possibilities of having payroll present in Shopsite in some form. Solution ID: S03536 At the present time there is no current functionality
- Why are all or some of my order buttons ugly grey or brown blocky things? [Article]
... ALL I have my Add to Cart and View Cart (or Order and Checkout) buttons set to use just a text string, but some of my buttons are displaying as ugly
- 'Error verifying store.auth' [Article]
Product: ShopSite SC Version: All Platform: All When clicking to order an item (buy button or link) an error is returned: This store may not be authorized to run ShopSite sof
- Users getting message about secure and nonsecure information [Article]
When users click to order a product in a Shopsite store, they are prompted with an error/warning message stating that "This page contains both secure and non-secure items. Do you want to display the n...
- All settings report 'not OK' when accessing Reports, blank screen when... [Article]
...ShopSite SC Version: 4.x,5.x Platform: All When initially configuring Reports (statStoreOverview.c...oreOverview.cgi) the following page is returned: Error One or
- Blank areas on store page, ERROR EMITTING during a Publish [Article]
Product: ShopSite SC and TX Version: ALL OS: ALL When looking at a ShopSite-generated store page, I can see empty spaces where a product should be. Looking at the Pages -> Arrange
- 'The XML document is not well formed' error when trying to register/co... [Article]
Product: Pro and Manager Version: 6.2.x OS: ALL I am trying to configure the UPS shipping option in my ShopSite v6.2x Pro or Manager store and when I click on the 'Next' button on
- 'Couldn't open file DOMAINstore.auth' using Internet Explorer. [Article]
Product: ShopSite SC Platform: Windows NT When running start.cgi on an NT platform, using Internet Explorer, you get an error: Couldn't open file DOMAINstore.auth. Erro
- "The old passwords didn't match!" when trying to change your pass... [Article]
...ion: ALL Platform: ALL Merchant receives an " Error :The old passwords didn't match!" when tryin...
- When accessing the ShopSite backoffice through cgiwrap, "Username Could Not... [Article]
Product: ALL Version: ALL Platform: ALL When trying to access the back office through cgiwrap, you get the error: "Username cound not be determined". You're never prompted for a
- 'PB with world.aa file : checked the 106old & 106str values' [Article]
When finalizing an order, you get the message: PB with world.aa file : checked the 106old & 106str valuesSolution ID: S03193 This error usually means that the store was not updated p
- 'The specified CGI application misbehaved Exception: STATUS_ACCESS_VIOLA... [Article]
When running start.cgi for the first time on a new ShopSite store on an NT server, you may get this ...ore on an NT server, you may get this error: CGI Error The specified CGI application misbehaved by...
- Internal Server Error when executing ShopSite .cgi's though the secure serv... [Article]
When running ShopSite without security turned on, it runs without any problems. But when it's run w...th security turned on, you get an Internal Server Error when it goes secure. This problem i