- All settings report 'not OK' when accessing Reports, blank screen when... [Article]
...ShopSite SC Version: 4.x,5.x Platform: All When initially configuring Reports (statStoreOverview.c...oreOverview.cgi) the following page is returned: Error One or
- Even though 'Use SSL security in ShopSite' is checked, Order Download ... [Article]
Product: SC Version: 6.0 and greater Platform: all I have the 'Use SSL security in ShopSite' checkbox checked in the Preferences -> Hosting Service screen, but when I download orde
- Why does the mouse help show in English when the page is in a different, non-Eng... [Article]
Product: ShopSite SC + TX Version: 4.2.1 + Platform: All When viewing a non-English interface, if you hold the mouse over buttons on the screen, the pop-up "bubble help" will show
- 'The specified CGI application misbehaved by not returning a complete set o... [Article]
Product: ShopSite Version: 4.x Platform: Windows NT 4.0 CGI Error The specified CGI application m...
- Unable to regenerate store, or Out of Memory error (dirtyrefs.dat, update.dat, u... [Article]
Product: Manager and Pro Version: 3.x - 8.0 Platforms: ALL After editing pages or products, an out of memory error message is received when attempting to publish changes or merchant i
- Error 'Your user name could not be determined' [Article]
Product: Shopsite SC + TX Version: ALL Platform: Unix When attempting to access the back office (ss or bo) directory of a ShopSite store, the following message is displayed:
- problems after running out of disk space [Article]
...hopSite stores may not function correctly after a disk space limit has been reached on the host machine. When clicking on Order the b
- Premature end of script headers during order process when using a custom cgi (vi... [Article]
...o Version: ALL Platform: ALL An Internal Server Error (or Server 500 error) is received at the end...s received at the end of the order process when using a custom cgi program with the Order A
- 'Could not load settings file!' error message [Article]
Product: ShopSite SC and TX Version: ALL OS: ALL In the shopping cart and/or in the backoffice I get the following error when trying to access one (or all) of the ShopSite cgi's:
- Stock/Inventory Implementation in Shopsite [Article]
The following will describe the abilities to implement Inventory Tracking in ShopSite. Solution ID: S03538 In ShopSite Pro 5.0 the Inventory Tracking feature w
- Internal Server Error when trying to Reset Image Attributes [Article]
Product: ALL Version: 5.x and prior OS: ALL Why do I get an 'Internal Server Error' or a 'Server 500 Error' when I select images from the List of Images and hit the Reset Image
- QuickBooks crashes when importing QuickBooks file exported by ShopSite [Article]
Product: SC Manager and Pro Version: 6.0 initial release OS: SPARC, Linux, BSDi When I export the ShopSite Orders in QuickBooks format and try to imprort it into QuickBooks, QuickB
- loop when redirecting to SSL [Article]
When a user tries to follow a link with Internet Explorer that re-directs to a secure server, they end up on a screen that says "The link has moved here" but that link points back to this same page, l...
- Unable to open file ./ssm_tmp/receipt.b for writing!, NT/Windows 2000/2003 [Article]
When placing an order on an NT server, you get the error: Unable to open file ./ssm_tmp/receipt.b for writing!Solution ID: S03136 This is a permissions problem that occurs
- "User Name could not be determined" Error when adding products or page... [Article]
...a page or product a "User Name could not be determined Error" is displayed. Solution ID: S02415
- error message 'Unable to open file ./ssm_tmp/receipt.b for writing!' o... [Article]
Product: ALL Version: 4.x, 5.x, 6.x Platform: ALL When ordering you get an error similar to 'Unable to open file ./ssm_tmp/receipt.b for writing!' or 'Unable to open file for writi
- When credit card number is entered, customer gets an error that the number is in... [Article]
We have a customer who is trying to place an order. When the credit card number is entered it comes back and says it is an invalid credit card number - even though no real-time credit card processor ...
- Why am I getting a "Cannot open keyword.gdb" error when I'm tryin... [Article]
Product: Manager and Pro Version: ShopSite 8.x and earlier Platform: ALL I'm trying to search for a product in my store. However, after entering the word(s) into the field and select
- Setting up security for ShopSite [Article]
...securely, through https:// ?Solution ID: S02779 There are two different circumstances that we will include instructions for
- IE error: "An error occurred in the secure channel support" [Article]
When placing a test order with Internet Explorer, you get the following error message when the cart tries to go secure: Internet Explorer cannot open the Internet site https://