PayPal Express Checkout: Beginning about April 30th, 2021 shoppers get "Security header is not valid" error
Product: ALL Version: ALL Platform: ALL I am using PayPal Express Checkout in my ShopSite store, and beginning approximately April 30th 2021 shoppers are receiving an error message like the following when trying to checkout using PayPal in my ShopSite store: "PayPal Express: Message: Authenticat ...
- 12 sp3 r3 and 12 sp3 r4 patches for First Data Global Gateway (formerly Linkpoint or YourPay) and TLS 1.2
Product: ALL Version: ShopSite 12 sp3 r2 and older Platform: ALL I am using the First Data Global Gateway (formerly Linkpoint or YourPay) payment gateway in my ShopSite to process credit card orders, and recently (beginning 1/24/18) credit card payments are intermittently being declined with an ...
- Warning on Orders menu about symmetric encryption after upgrade
Product: ALL Version: ShopSite 14 or newer Platform: ALL Recently I noticed a message at the top of the Orders menu in my ShopSite backoffice that says "Warning: instead of using a Merchant Key (asymmetric encryption) you are using symmetric encryption which is not PCI Compliant." What is the pr ...
- PayPal Payments Standard: getting PayPal transactions, but no corresponding ShopSite order
Product: ALL Version: ALL Platform: ALL I am receiving PayPal payments in my PayPal account, but I am not receiving the order notification emails from ShopSite and don't see orders corresponding with the PayPal payments listed in my ShopSite backoffice Orders menu. I am using PayPal Payments Sta ...
- Does ShopSite work with PayPal's Payflow Link payment gateway?
Yes, ShopSite Pro, Manager, and Starter version 12 and newer have built-in integration with PayPal Payflow Link. Older versions of ShopSite that not integrated with Payflow Link still include several other PayPal payment methods and gateways, including PayPal Payflow Pro, PayPal Website Payments ...
- PayPal Express Checkout or PayPal Website Payments Pro: can't input new API Certificate
Product: ALL Version: 12 sp2 r4 and older Platform: ALL I'm trying to add or update my PayPal API Certificate in my ShopSite's PayPal Express Checkout and/or PayPal Website Payments Pro configuration, but whenever I try to save the new certificate I receive the error 'Missing or incomplete Digit ...
- ShopSite and MasterCard numbers starting with a '2'
Product: ALL Version: ALL Platform: ALL I have heard that beginning in 2017 MasterCard will begin issuing credit card numbers beginning with a '2' (all previous Mastercard numbers began with '5'). Will these new numbers be accepted in my ShopSite? Is there anything that I need to do? ShopSite v ...
- PayPal upgrading root certificate and switching to SHA-256 algorithm in 2015/2016
Product: ALL Version: ALL Platform: ALL I have heard or been notified that over the course of 2015 and 2016 PayPal will be working towards upgrading various SSL certificates and switching to the SHA-256 encryption algorithm and that action may be required to make sure my application still works ...
- February 16, 2016 email from Authorize.net regarding 'Technical Updates' (Akamai, Transaction IDs, RC4, TLS)
Product: ALL Version: ALL Platform: ALL I received an email notification from Authorize.net summarizing 4 upcoming changes to their services. Do these affect my ShopSite? Is there anything that I need to do? How the four listed issues may affect ShopSite stores are as follows: 1. Akamai SureRou ...
- July 16, 2015 email from Authorize.net regarding 'Networking Change' (Akamai cloud services)
Product: ALL Version: ALL Platform: ALL I received an email notification from Authorize.net stating that in June 2016 they would be switching their transaction processing URLs to connect through Akamai cloud network services. Does this affect my ShopSite? Is there anything that I need to do? Sh ...
- May 2, 2013 email from WorldPay regarding changes to transaction URLs as of May 30, 2013
Product: ALL Version: ShopSite 11 sp2 r5.1 and earlier Platform: ALL I received an email notification from WorldPay that on May 30th, 2013, they would be making changes to the domains used to access their production environment and test environment. Does this affect my ShopSite? Is there anythin ...
- Beginning Sept 11 or 12 2012, PayPal Standard orders not recorded in ShopSite, failed IPN notifications from PayPal
PRODUCT: ALL VERSION: ALL PLATFORM: ALL I am using PayPal Standard or PayPal Express and beginning about September 11th or 12th 2012 and I am receiving emails from PayPal that IPNs they are sending to my ShopSite thankyou.cgi or proipn.cgi are failing. Why is this, and what can I do to resolve i ...
- First Data Global Gateway (formerly LinkPoint or YourPay): Socket connection or timeout issues (port 1129)
Product: ALL Version: 6.1 and greater Platform: ALL I have my ShopSite configured to use my account with the First Data Global Gateway (formerly LinkPoint or YourPay) processor to process credit card payments, but when credit card orders are attempted, a Detailed Error Message (if I have enable ...
- April 2010 email from Authorize.net regarding new MasterCard and Discover processing requirements
Product: ALL Version: ALL Platform: ALL Does (or will) my ShopSite's integration with Authorize.net work with MasterCard and Discover's new processing requirements announced via an email from Authorize.net in April 2010? Does this affect my ShopSite? Is there anything that I need to do? Solution ...
- Notification from PayPal regarding end of support for Payflow Pro V2 and V3 interface
Product: ALL Version: ALL Platform: ALL Will my ShopSite's integration with PayPal Payflow Pro (previously VeriSign Payflow Pro) continue to work after they end support for connections to their payment gateway service via their V2 and V3 SDK's on September 1st, 2009? Does this affect my ShopSite ...
- February 2009 email from Authorize.net regarding end of support for SSL 2.0 protocol
Product: ALL Version: ALL Platform: ALL Will my ShopSite's integration with Authorize.net continue to work after they end support for connections to their APIs via the SSL 2.0 protocol? Does this affect my ShopSite? Is there anything that I need to do? Solution ID: S5531 In February 2009, ShopSi ...
- May I use TeleCheck with ShopSite?
Product: ALL Version: ALL Platform: ALL Is it possible to use TeleCheck ( http://www.telecheck.com/home/home.html ) as a form of payment in my ShopSite store?Solution ID: S04036 TeleCheck is not currently one of the payment processing options offered through ShopSite. An enhancement request has ...
- Is it possible to integrate a payment (credit card) processor with ShopSite that isn't included by default?
Product: PRO Version: ALL Platform: ALL Is it possible to integrate a payment processor with ShopSite that's not listed under the Commerce Setup -> Payment menu (payconfig.cgi)?Solution ID: S04012 It's possible to create a custom API with ShopSite Pro's Order API feature. You would need to wr ...
- Orders via PayPal have Fraud Alert beginning 8/30/2007
Product: ALL Version: ALL Platform: ALL I am accepting PayPal payments in my ShopSite shopping cart and since approximately 8/30/2007 all PayPal orders appear in ShopSite with Fraud Alert in the name and on the PayPal side there is no shipping cost included in the payment (or the shipping costs ...
- PayPal orders not received in ShopSite (PayPal IPN changes, 2/16/05 through 2/25/05)
Product: ALL Version: v7.x Platform: ALL From 2/16/05 through 2/25/05, I received PayPal notifications of payments which were obviously initiated from my ShopSite shopping cart, but for which there are no corresponding orders in ShopSite. What happened and what can be done about it?Solution ID: ...
