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There were 47 articles found in this category:

  1. questionCan I use the CyberCash payment gateway in ShopSite v6.x and newer?
    Product: ALL Version: 6.x+ Platform: ALL I have an existing CyberCash account, but I don't see CyberCash listed among the available credit card payment gateways in Commerce Setup -> Payment of my ShopSite v6.x store. Can I use CyberCash with ShopSite v6.x? Solution ID: S5473 The CyberCash opt ...
  2. questionWhat if I can't get my payment processor account to work?
    Product: ALL Version: ALL Platform: ALL I've set up a payment processing account (Payflow Pro, Authorize.Net, ACH Direct, LinkPoint, etc.) and I'm not able to process my credit card orders. Help!Solution ID: S04169 There are many steps that require proper setup for your payment processor to work ...
  3. questionIs there a way to view the ShopSite order number through the payment processor accounts?
    Product: SC Version: ALL Platform: ALL I'd like to compare my payment processor records (ie: VeriSign, CyberCash, Authorize.Net, LinkPoint, etc) to my ShopSite orders by using the ShopSite order number. Is this possible? Solution ID: S04181 No. The ShopSite order number is not passed to the paym ...
  4. questionWhy am I still getting credit card processing errors when I have my store in manual process mode?
    Product: SC Version: 5.0 Platform: ALL I enabled one of the credit card processor accounts (VeriSign Payment Services, CyberCash, Authorize.Net, or ClickPay) for my store under the Commerce Setup > Payment screen (payconfig.cgi). I tried to put my store back into manual processing mode. Howev ...
  5. questionConfiguring payment gateways to settle funds at time of order
    Product: ShopSite SC Version: All OS: All How can I set up the ShopSite-integrated payment gateway options in such a way that when shoppers click on Finalize Order, I get the funds transferred/settled to my account without going through ShopSite's "Bill Order" process?Solution ID: S04761 This so ...
  6. questionWhy am I getting an "Invalid vendorID" or "specified CGI application misbehaved" error when attempting to use a new VeriSign account?
    Product: SC Version: 5.0 or earlier Platform: ALL Note: ShopSite 4.2 and 4.3 screens refer to VeriSign as "Signio." Pre-4.2 screens refer to VeriSign as "PaymentNet." I'm trying to setup a new account with VeriSign Payment Services. However, each time I try to process a credit card transaction, ...
  7. questionCan't see credit card numbers when using the View Orders function on some orders in v6.3
    Product: ALL Version: 6.3.0 and 6.3.1 Platform: ALL I am using Manual processing mode to take orders, so I should be seeing the credit card number when I View the order in the ShopSite Orders section, but for a few orders the credit card number is blank. How can I see the cc numbers for these or ...
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