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  1. Even though 'Use SSL security in ShopSite' is checked, Order Download doesn't seem to be coming through httpsEven though 'Use SSL security in ShopSite' is checked, Order Download ... [Article]
    Product: SC Version: 6.0 and greater Platform: all I have the 'Use SSL security in ShopSite' checkbox checked in the Preferences -> Hosting Service screen, but when I download orde
  2. Clicking "My Store" goes to wrong URL, Images are not displayedClicking "My Store" goes to wrong URL, Images are not displayed [Article]
    Links don't work, when you click on the 'My Store' graphic from the back office, it takes you to the wrong URL, images aren't loading properly, More Information pages for the product come up under a d...
  3. How can I reset the back office password?How can I reset the back office password? [Article]
    Product: ALL Version: ALL Platform: ALL I forgot my back office password. How can I reset it?Solution ID: S03182 If you are running ShopSite on a Unix-based se
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