We are running ShopSite® Pro 14.0 r2.1 with the familar theme. We have some custom modifications, but none of them should affect how indexing and searching work. Our website rul is keithspecialty.com
Here is what we know to date: In our product description field we have content like:
Allanson 2721-619 transformer for Wayne oil burner models M, MH, and MSR; replaces Dongan XD-WN202, France 5LAY-03, Sid Harvey T93, Thermolok TW-10, and Webster 313-28AB91; our old item 66-248
The part number "313-28AB91" is not found, but "313-28AB91;" is found. Part numbers with a comma or blank after them are indexed and searched successfully. It the trailing semicolon that give us trouble.
In looking at the Index word list, I see many words with an ";" after them which would explain why searching for them without a semicolon would not be found.
What is the significance of a semicolon?
Also in testing this using a dummy part assigned to a dummy page, I search for any word on the product text description and can't get find any of them, nor can I get results for the sku. This is a totally separate problem than the use of a semicolon. Is there a setting that I may have forgotten that I set that turns off indexing for a part or items on that page? The test page is at: https://keithspecialty.com/fw-index.htm the sku for the part I'm using to test is fw-303.
Thanks in advance for any help
FredW