ShopSite Knowledgebase

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From: WorldPay  (customerservices@worldpay.com)
Date: 2 May 2013
Subject: Reminder - Please read and action


**

     *Reminder - Please read and action*

Dear Customer,

We emailed you in late November 2012 and again in early February 
2013, to let you know that we’ll be making an upgrade to our systems.

As part of this upgrade, you may need to make a few changes to 
the way you connect to us, to ensure your payments and notifications continue 
to run smoothly.

*We’ve been in touch with many of you recently and understand 
that additional time would be helpful to make the necessary technical 
updates. We have therefore extended the deadline to make the changes by 
four weeks, until 30 May 2013. *

Please ensure that you, or your web developer, read the below 
information carefully and action the changes where needed.

*What you need to do*

   1. If you use IP addresses instead of domain names to submit: 
http, XML or Remote Administration requests to WorldPay, please switch 
your connection to use domain-name-based URLs instead:

   *If you use HTML form posts:*

   Test environment:
   https://secure-test.worldpay.com/wcc/purchase

   Production environment:
   https://secure.worldpay.com/wcc/purchase

   *If you use XML requests:*

   Test environment:
   https://secure-test.worldpay.com/jsp/merchant/xml/paymentService.jsp

   Production environment:
   
https://secure.worldpay.com/jsp/merchant/xml/paymentService.jsp

   *If you use Remote Administration:*

   Test environment:
   https://secure-test.worldpay.com/wcc/iadmin

   Production environment:
   https://secure.worldpay.com/wcc/iadmin

    2. If your system receives automatic updates from WorldPay 
when shoppers make payments on your website or by telephone (i.e. 
call-backs) and you choose to restrict domain names, please ensure that 
you are using the following domain names:

   **.outbound.worldpay.com
   *.worldpay.com *

   *Note* Please do not delete the IP addresses you currently permit 
for WorldPay.

   3. If your website or internet connection is restricted, you will 
need to speak to your technical contacts that control your Domain 
Name Service (DNS). You will need to ensure that they are aware of the above
information, refresh the DNS cache and confirm that references 
to rbsworldpay.com and wp3.rbsworldpay.com are replaced with worldpay.com.


*Why do you need to make these changes?*

WorldPay is making a significant investment in product 
development, next generation technology and expanding our global market coverage.

As part of this investment, we are upgrading our platform and 
moving it to our new data centre and will therefore be changing some of the IP 
addresses from which we send updates.

*Contact us*

If you would like more information on how your WorldPay account 
could be affected by these changes, please contact our Technical Support 
team on +44 (0)870 366 1233 selecting option 5 for Technical Support, or email
support@worldpay.com.

Thank you for your support.

This mail is distributed by WorldPay. Further help is available on our
website at www.worldpay.com/support/bg