Pull-down menu options that contain quotes (") don't show up right in receipts.
For instance, if you have a pull-down menu option that says:
And the user selects that one, it will show up in the billing screen and on the receipts as simply:
Solution ID: S03178
This is because their quote closes our beginning quote. To get around this, use the HTML special character tag '"' for quotes. For example, change:
And it will show up correctly.
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13th of November, 2008