by ShopSite Lauren » Fri Apr 04, 2014 8:51 am
Jane, I am not sure I am following what the issues are currently. I am seeing the header on all of your pages, but you mention the header is still having issues. Can you give me a URL of a page (or let me know what page, such as, the checkout screen), the header is not appearing correctly on. Is it something that is specific to a certain browser. If you open your website in a different browser are you still seeing the same issue? If not, then what browser are you using where you see the issue?
For cross sell items, I am not sure if you are still having all the issues you mentioned before, so I have listed my question below so I know where you are at:
1 - Have you been able to have cross sell products display on your product more information pages?
2 - It looks like the cross sell items in the cart are not completely aligned correctly (the last product is a little squished). The cells are set to be 25% wide, so they should all be equal, but since the product image is displayed to the left of the content, everything is getting pushed out past 25%, leaving the last cell to be squished in a less than 25% width area. The best way to fix this would be to have the product images displayed vertically with the product information instead of horizontally next to the product information. That would also match the layout of the products on your store pages. If you would like to fix this yourself, here are the steps I would suggest taking. (1) Go to Merchandising > Custom Templates > Shopping Cart Templates > asot shopping cart > Edit Cart Template. (2) Find the following line in your template (should be near the bottom...you can do a ctrl+F to find this line, <td class="pcs_product_image" rowspan="3" valign="top"> and remove the rowspan="3", you may also want to change the valign to be middle and add a height, so that the line is now, <td class="pcs_product_image" valign="middle" height="100">. (3) Just below the area you just modified should be a section that looks like, <td class="pcs_product_name">, and just before that add </tr><tr>, so that code is now, </tr><tr><td class="pcs_product_name">.
3 - If your cross sell products are now on your product pages, do you have any alignment issues with those products? If so, can you provide me with the URL to a product page with cross sell products being displayed?
- ShopSite Lauren
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