by ShopSite Lauren » Thu Jan 09, 2014 3:33 pm
It looks like your store is using a custom template, so the look/layout of the cross sell products is defined in the product template. That said, I MIGHT be able to help you without going into your custom templates. Before making any changes, I would suggest downloading a backup of your templates by going to Utilities > Export > and export your custom templates and save to your desktop.
First, go to Merchandising > Custom Templates > Page/Product Templates, > highlight the AMFProduct template > Edit Template.
There should be at least 3 (most likely 4) sections that start with [-- DEFINE some-element --] and end with [-- END_DEFINE some-element --]. Copy all the code within the [-- DEFINE PRODUCT --] section and paste it in place of all the code within the [-- DEFINE Cross_Sell_Product --] section.
The next part is to find the section called [-- DEFINE MORE_INFO_PAGE --]. Within that section find the table, <table class="pcs_table">, it should be near the end of the [-- DEFINE MORE_INFO_PAGE --] section. In that table add width="100%", so the finished code should be <table class="pcs_table" width="100%">. Then find the <td class="gcs_table_content"> and add in width="33%", so the finished code should be <td class="gcs_table_content" width="33%">.
Once the templates have been changed, you can publish your entire store with the changes by going to Utilities > Publish > Regenerate. If you want to test this one just a few products first, you can go to Products > highlight one product > Edit Product Info > Save Changes (without making any changes) > Publish.
Hope this helps.
- ShopSite Lauren
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