https://support.shopsite.com/KBase en-us https://support.shopsite.com/KBase ActiveKB NX support@shopsite.com Tue, 14 Apr 2026 10:08:35 MDT 20 https://support.shopsite.com/KBase/questions/2594/ Product: ShopSite Manager, Pro, and Enterprise Version: 14 sp2 and earlier Platform: ALL I received an email notification from USPS summarizing an upcoming change to their rate Web Tools serv ... ShopSite Support Tue, 06 Jul 2021 20:07:52 GMT https://support.shopsite.com/KBase/questions/2567/ Product: Manager and Pro Version: 12 sp1 r4 and earlier Platform: ALL I use real-time shipping rates from USPS in my ShopSite Manager or Pro store, and beginning the evening of May 31st, 2015 ... ShopSite Support Thu, 18 Jun 2015 19:37:14 GMT https://support.shopsite.com/KBase/questions/2558/ Product: ALL Version: 11 sp2x, 12, and 12 r1 Platform: ALL Following recent changes Google made to their ReCaptcha service, some ShopSite 11 sp2 (any sub-release older than 11 sp1 r5.4) and ... ShopSite Support Mon, 16 Jun 2014 17:40:18 GMT https://support.shopsite.com/KBase/questions/2555/ Product: ShopSite Manager and ProVersion: ALLPlatform: ALLRecently UPS changed the text in their license agreement returned during the registration process to include new characters that ShopSite ... ShopSite Support Fri, 02 Aug 2013 18:57:13 GMT https://support.shopsite.com/KBase/questions/2549/ Product: ShopSite ProVersion: 11 through 11 sp2 r4Platform: ALLAn issue exists for ShopSite Pro v11x stores with Customer Registration enabled where, in certain circumstances, a shopper can login ... ShopSite Support Wed, 17 Oct 2012 23:03:11 GMT https://support.shopsite.com/KBase/questions/2543/ Product: ShopSite Manager and ProVersion: 9x, 10x, 11 through 11 sp1 r2.1Platform: ALLOn January 22nd, 2012 USPS made changes to their rate request servers that adversely affected the USPS integra ... ShopSite Support Tue, 24 Jan 2012 20:54:54 GMT https://support.shopsite.com/KBase/questions/2532/ Product: ShopSite ProVersion: 10 sp2xPlatform: ALLUsers of Stone Edge Order Manager's ShopSite Realtime Inventory service, which is initiated by the shopping cart via the Custom Inventory Trackin ... ShopSite Support Thu, 27 Jan 2011 21:24:12 GMT https://support.shopsite.com/KBase/questions/2530/ Product: ShopSite Manager and ProVersion: 9 and 10xPlatform: ALLOn January 2nd, 2011 USPS made changes to their rate request servers that adversely affected the USPS integration in ShopSite (and m ... ShopSite Support Tue, 11 Jan 2011 20:20:53 GMT https://support.shopsite.com/KBase/questions/2527/ Product: ALLVersion: v10 sp2 r2Platform: Linux and FreeBSDI have ShopSite 10 sp2 r2 and am experiencing some technical problems, are there any patches or new releases available?Yes, a group of ... ShopSite Support Tue, 30 Nov 2010 19:35:55 GMT https://support.shopsite.com/KBase/questions/2519/ Product: ALLVersion: v10 r7.1 and earlier v10 revsPlatform: ALLI have ShopSite v10 r7.1 or earlier and am experiencing some technical problems, are there any patches or new releases available?Y ... ShopSite Support Wed, 22 Apr 2009 22:45:33 GMT https://support.shopsite.com/KBase/questions/2516/ The article has been updated successfully. Product: ALLVersion: v10 r7 and earlier v10 revsPlatform: ALLI have ShopSite v10 r7 or earlier and am experiencing some tech ... ShopSite Support Thu, 29 Jan 2009 21:52:52 GMT https://support.shopsite.com/KBase/questions/2514/ Product: ALLVersion: v10 r6 and earlier v10 revsPlatform: Linux, FreeBSDI have ShopSite v10 r6 or earlier hosted on a Linux or FreeBSD server and am experiencing some technical problems, are ther ... ShopSite Support Fri, 12 Dec 2008 23:41:40 GMT https://support.shopsite.com/KBase/questions/2501/ Product: ALLVersion: v8.1.2Platform: ALLI have ShopSite v8.1.2 and am experiencing some technical problems, are there any patches or new releases available?Solution ID: S5517Yes, a group of patche ... ShopSite Support Wed, 10 Dec 2008 15:30:18 GMT https://support.shopsite.com/KBase/questions/2466/ PRODUCT: ShopSite PROVERSION: 6.xPLATFORM: ALLI am using ShopSite Pro, and occasionally when viewing and/or downloading my orders I see an extra product in the order that does not figure into the ... ShopSite Support Tue, 18 Nov 2008 22:34:27 GMT https://support.shopsite.com/KBase/questions/2510/ Product: ShopSite Manager and ProVersion: v8.3 and newerPlatform: ALLI have ShopSite v8.3 or newer and am using the Google Base/Froogle/Google Product Search feature via the FTP connection method, ... ShopSite Support Tue, 18 Nov 2008 22:34:03 GMT https://support.shopsite.com/KBase/questions/2141/ Product: ALLVersion: ALLPlatform: ALLA Tech Bulletin email or another ShopSite Knowledgebase solution has referred me to a patch that has been issued for my version of ShopSite to fix a prob ... ShopSite Support Tue, 18 Nov 2008 22:27:32 GMT https://support.shopsite.com/KBase/questions/2239/ Product: ALLVersion: v8.2.1Platform: Linux, FreeBSDI have ShopSite v8.2.1 and am experiencing some technical problems, are there any patches or new releases available?Solution ID: S5522Yes, a grou ... ShopSite Support Fri, 14 Nov 2008 20:15:09 GMT https://support.shopsite.com/KBase/questions/2495/ Product: Manager and ProVersion: v7.1xPlatform: ALLI have ShopSite Pro v7.1, v7.1.0, v7.1.1, or v7.1.2 and I have experienced (or some shoppers have reported) problems ordering products from the S ... ShopSite Support Fri, 14 Nov 2008 19:56:56 GMT https://support.shopsite.com/KBase/questions/2493/ Product: ProVersion: v7.1xPlatform: ALLI have ShopSite Pro v7.1, v7.1.0, v7.1.1, or v7.1.2 and I have experienced some problems with the Gift Certificate feature, including certificates expiring w ... ShopSite Support Fri, 14 Nov 2008 19:56:35 GMT https://support.shopsite.com/KBase/questions/1971/ PRODUCT: AllOS: AllVERSION: 6.2.1Some shoppers are placing duplicate orders that can be caused by the shopper using an email address with an incorrect/non-existent email domain name (or possibly a ... ShopSite Support Thu, 13 Nov 2008 19:04:09 GMT