ShopSite Knowledgebase

v14.0 sp3 r4 maintenance release fixes some problems with v14.0 sp3 r2 and earlier

Product: ALL
Version: 14.0 sp3
Platform: Linux

I have the ShopSite 14.0 sp3 r2 or older version and I am experiencing some technical problems, are there any patches or new releases available?

Yes, maintenance release 14.0 sp3 r4 is now available for stores on the Linux 32-bit and 64-bit server platforms.

This maintenance release addresses the issues listed below:


* updates the TaxJar integration to send their latest x-api-version "2022-01-24"

* Worldpay - Automatic CAPTCHA (prove you are a human) displayed if a certain number of checkout attempts are made for the same shopping cart without completing the checkout. This is to prevent bots from trying to find a valid credit card by testing multiple cards.

* updates the Paymentech Orbital gateway to use ShopSite Transaction ID for Orbital's Order ID instead of a random number and fixed string.

* fixes an ApplePay and GooglePay issue that could prevent checkout via these payment methods if a real-time shipping option (UPS, USPS, FedEx, etc) was selected.

* fixes an issue in some stores where if PayPal Commerce Buttons was the only payment type enabled the PayPal Commerce checkout buttons might not display in the cart.

* fixes an issue that affected zip-based tax methods (Tax by Zip, TaxJar, AvaTax) and instances where there is no separate shipping address block in the Checkout screen that could cause tax recalc issues if a shopper changed their zip code on the Checkout page (could get stuck in a loop on the Checkout screen with a 'tax has been recalculated error' until they go back to the Shopping Cart screen).


* fixes the weight unit sent in Google Shopping feed to 'lb' instead of 'lbs' if merchant using a locale that uses lbs for weight.

* removes 'rel' and 'type' attributes from links sent in Google Shopping feed.

* fixes a Reports issue with the Coupon report not loading in Pro stores.

Related Articles

No related articles were found.


No attachments were found.

Visitor Comments

Article Details

Last Updated
24th of August, 2022

Would you like to...

Print this page  Print this page

Email this page  Email this page

Post a comment  Post a comment

 Subscribe me

Subscribe me  Add to favorites

Remove Highlighting Remove Highlighting

Edit this Article

Quick Edit

Export to PDF

User Opinions

How would you rate this answer?

Thank you for rating this answer.