ShopSite Knowledgebase

Can't see full credit card numbers (partially X'd out) in View Orders screen, ShopSite v6.3+

Product: ALL
Version: 6.3 or greater
Platform: ALL

I have ShopSite version 6.3 or newer and I can't see the full credit card number in the ShopSite View Orders screen. Why is this, and can I change it so that I can see the full credit card number?

---

Solution ID: S5476

ShopSite v6.3 implemented a new feature where ShopSite stores using a real-time credit card payment gateway (such as VeriSign, Authorize.net, Cardservice International, etc) with their ShopSite shopping cart will not see the full credit card number in the backoffice View Orders screen for credit card orders.

This feature is to help prevent casual observers (for example, someone looking over your shoulder, or an employee who does not need this information) from seeing the shopper's credit card number.

Merchants not using a real-time credit card processor are not affected by this feature.

The full credit card number is still available in the tab-delimited order download file (and in the XML download for ShopSite Pro users with this feature).

For merchants that do not want to take advantage of this feature, an override is available that will allow them to see the credit card number in the View Orders screen as in earlier versions. To override this new feature, edit (or ask your hosting provider/ShopSite reseller to edit) your store's [StoreID].aa file found in the ShopSite CGI Directory (usually called 'ss' or 'bo') and add the following token and value to that file:

Hide-CC: unchecked

Related Articles

No related articles were found.

Attachments

No attachments were found.

Visitor Comments