Jim wrote:All of the USPS testing for ShopSite was done during our development, so there is nothing you need to do other than enter your account info into ShopSite.
ShopSite Nicole wrote:Paula,
When I added a product to the owlsandfriends.com cart, the first thing I noticed is that the cart is not using a country pull-down list. Currently it only displays the United States as an option. To add more countries to your pull-down list go to Commerce Setup > State and Country and click the "Use" button by countries you wish to add. None of the real-time services will be able to calculate shipping unless both the zip code entered and the country selected match.
Next, please check to see if you have any ShopSite shipping tables enabled (such as flat shipping, shipping by weight, or shipping by currency). Those tables, if enabled, will always show all shipping options to the customer. Only the real-time rates and services (UPS, USPS, and FedEx) can control what shipping the customer sees based on their zip/postal code.
Finally, make sure all of your products have weights assigned to them (Products > Edit Product Info). If they do not have weights assigned to them, USPS will be unable to return rates to your cart.
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