You can enable Google Analytics within ShopSite to see your cart numbers to see how often carts are being abandoned and at what stage.
Merchandising > Google > Analytics
ShopSite does not have a capability that you are describing. There are a few reasons for this. The first is that from the cart page, there is no personal information which is entered. The customer will see all of their totals, product totals, shipping totals, tax totals, surcharges, before they continue on to the billing screen where they will then enter in their personal information including email, address, and payment info. If a customer leaves at the second step, ShopSite does not provide you with access to their cart information for security reasons, to protect the customer's information that they may have entered.
- ShopSite Lauren
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