Verisign Problems
Posted: Fri Jan 21, 2005 5:49 pm
Hi,
Just installed ShopSite 7.1 Pro. I setup it up with our payment process
Verisign, but it's not working correctly. Information:
ShopSite 7.1
Verisign using payflow.verisign.com
Order Transaction Type = S
Billing Transaction Type = D
When a product is purchased ShopSite informs me that the transaction was
successful. However, when I log into Verisign Manager I do not see the
transaction under "Daily Reports" in Reports.
When I do a search by credit card number I'm able to find the transaction.
However, no "Order ID" is associated with the transaction. Upon further
investigation I found that when I list all the transactions for the day to
Void the transactions done through Shopsite, in the "Order ID" column it
says "Data error, Please Call customer service" for each of the transaction
done by Shopsite.
Has anyone encountered this issue before? Thanks in advance.
-Adam
Just installed ShopSite 7.1 Pro. I setup it up with our payment process
Verisign, but it's not working correctly. Information:
ShopSite 7.1
Verisign using payflow.verisign.com
Order Transaction Type = S
Billing Transaction Type = D
When a product is purchased ShopSite informs me that the transaction was
successful. However, when I log into Verisign Manager I do not see the
transaction under "Daily Reports" in Reports.
When I do a search by credit card number I'm able to find the transaction.
However, no "Order ID" is associated with the transaction. Upon further
investigation I found that when I list all the transactions for the day to
Void the transactions done through Shopsite, in the "Order ID" column it
says "Data error, Please Call customer service" for each of the transaction
done by Shopsite.
Has anyone encountered this issue before? Thanks in advance.
-Adam