Maybe this is a pipe dream but I'm going to throw it out there.
Wondering if there is any way to create a mirror or shadow version of a shopsite store that would be available to our employees only so they could use it to take orders over the phone.
I know they could simply create a sale with the customer's credit card over the phone, but we would need a few overrides. We print a magazine, and get a lot of orders for our products via the US Mail. So we need to include shipping amounts in the ads for those products. BUT, they are only estimates. If someone orders the same product (s) on our website, the shipping is nearly always different. So, it would be great if we had a version of the store where we could manually put in a shipping amount to charge for a customer on the phone. We can't just add that as an option to the regular store or all of our web orders would be making up their own shipping amounts.
Does this make sense? Maybe there's an option I'm missing?