More Info Link Not Working for Products

General ShopSite user discussion

More Info Link Not Working for Products

Postby misgperson » Tue Aug 20, 2019 8:39 am

Hello,
When setting up More Info Pages for a product and assigning the product to a page, I would like the product to have a More Info button to take the customer to the detail/product order page.

Right now if I add the product to a page, all of the options and product descriptions show up there without the consolidation of a "more info link" to take the customer to a more info details page.

I have products that use both Advanced and Basic options.
Is there something that I might be missing to get this function to activate?

I am working with version 14. r3.4 with the Slab template.
Please advise.
Thank you advance for your help.
misgperson
 
Posts: 20
Joined: Thu Feb 07, 2019 10:01 am
Location: Texas

Re: More Info Link Not Working for Products

Postby loren_d_c » Tue Aug 20, 2019 9:39 am

Do you have ShopSite Pro or Manager? In the Edit Product Info menu do you have the "Check here to create a More Info page" checkbox checked? If you do, have you Published since checking that box? In my store when I use the Slab theme both the product image and the product name on the store Pages are links to the product's More Info Page.
loren_d_c
 
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Re: More Info Link Not Working for Products

Postby misgperson » Tue Aug 20, 2019 9:51 am

I do have the Pro version. Yes I checked and published the "Check here to create a More Info page" checkbox.
Let me check to see if I have links to both the image and product name linking to the More Info Page.
misgperson
 
Posts: 20
Joined: Thu Feb 07, 2019 10:01 am
Location: Texas

Re: More Info Link Not Working for Products

Postby misgperson » Tue Aug 20, 2019 10:42 am

Hi Loren,
Both the image and product name are linking to the more info page and do take the item to the details more info page.
There is not a MORE INFO BUTTON showing under the product on the page.
It is showing the product name, price and some of the Product Description under it.
Pall
misgperson
 
Posts: 20
Joined: Thu Feb 07, 2019 10:01 am
Location: Texas


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