Shopping Cart image question

General ShopSite user discussion

Shopping Cart image question

Postby dresdena1 » Sat Nov 22, 2014 5:05 pm

ShopSite,
We change images quite frequently for our products (as they are redesigned often).
When I upload a new image into the media directory I see the changes immediately on the Pages and More Info Product page.
I have images enabled in the shopping cart and when I go into to the cart, I see the old image.
Am a viewing a cached image or is there something that I need to do to update the cart image?
Thank you.
dresdena1
dresdena1
 
Posts: 24
Joined: Fri Jan 03, 2014 12:35 pm

Re: Shopping Cart image question

Postby Jim » Mon Nov 24, 2014 7:19 am

You are probably seeing a cached image if you are giving the product image the same name each time it is changed.

Another possibility is that you have turned of creating resized images when you upload the new product image. If the old resized image was created but the new one doesn't get created then you would always see the old image in the shopping cart (if the image names are the same). You can force the resized images to be created from the main Images screen if you didn't have ShopSite create them when you uploaded the new image.
Jim
Site Admin
 
Posts: 4953
Joined: Fri Aug 04, 2006 1:42 pm
Location: Utah


Return to User Forum

Who is online

Users browsing this forum: No registered users and 14 guests