Adding currency options to ShopSite - currency.dat [Article]
Product: ALL Version: ALL Platform: ALL How do I add a currency option not included in the pull-down menu under Preferences | Locale in the back office?Solution ID: S03846
Font in the More Information Pages is not displaying as it is intended to look (... [Article]
Product: ShopSite SC + TX Version: 4.2x Platform: ALL Font in the More Information Pages has different colors, sizes than intended.Solution ID: S03841 Ther
Pages / images with tables are not showing up in all browsers (ie: show in Inter... [Article]
Product: ShopSite SC Version: ALL Platform: ALL Why are the pages or images that I've created with tables showing up in some browsers but not others?Solution ID: S03810
Default location of configuration files and access logs in Red Hat Apache [Article]
Product: ShopSite SC Version: N/A Platform: Linux (Red Hat). Where are the access logs and/or configuration files located if you really do not have an idea of where the ServerR
All settings report 'not OK' when accessing Reports, blank screen when... [Article]
Product: ShopSite SC Version: 4.x,5.x Platform: All When initially configuring Reports (statStoreOverview.cgi) the following page is returned: Error One or
phone number in shipping as required field [Article]
Product: ShopSite SC Version: v6.x and prior Many shipping companies require a phone number. Can this field be changed to be required?Solution ID: S03698 This is no
prices in web receipt are not lined up in columns [Article]
...ordered have long names, pricing is pushed to the right. If the items have short names, pricing is more left and digits don't line up under one another in columns.Solution ID: S036
Users getting message about secure and nonsecure information [Article]
When users click to order a product in a Shopsite store, they are prompted with an error/warning message stating that "This page contains both secure and non-secure items. Do you want to display the n...
Some browsers' root certificates for Verisign, AT&T, and GTE CA's ... [Article]
Some customers using older browsers may receive a warning message after Jan 1, 2000 stating that the "Certificate Authority is Expired" when accessing a secure server using a certificate is
QuickBooks crashes when importing QuickBooks file exported by ShopSite [Article]
Product: SC Manager and Pro Version: 6.0 initial release OS: SPARC, Linux, BSDi When I export the ShopSite Orders in QuickBooks format and try to imprort it into QuickBooks, QuickB
'The specified CGI application misbehaved by not returning a complete set o... [Article]
Product: ShopSite Version: 4.x Platform: Windows NT 4.0 CGI Error The specified CGI application misbehaved by not returning a complete set of HTTP headers. The headers
Stock/Inventory Implementation in Shopsite [Article]
The following will describe the abilities to implement Inventory Tracking in ShopSite. Solution ID: S03538 In ShopSite Pro 5.0 the Inventory Tracking feature w
Why does my Continue Shopping (or Return to Shopping) button not bring me (as th... [Article]
Product: SC Platform: ALL Version: ALL I am placing products in my cart, and when I click the Continue Shopping button I am taken to a page other than the one I just ordered from.
Why do my shoppers sometimes get an Empty Shopping Cart message after hitting En... [Article]
Product: SC Version: 5.x and prior Platform: ALL Why do some shoppers report that they have placed items in their cart, hit the Enter button on the keyboard, and returned to the
TRICK - How do I integrate ShopSite into my existing web site? [Article]
How do I integrate ShopSite into my existing web site?Solution ID: S03216 There are a couple of things that you can do here: 1. Use all of your existing shopping pages and use the
When clicking on the back button, all of the customer's information is gone... [Article]
When a customer is placing an order, if they enter incorrect information such as a mistyped credit card number or they're missing a required field, ShopSite puts out an error message of what is incorr...
'(null)' value in Stats settings. [Article]
When you try to go to the statistics section of the back office, you're given the message: ================================================================= Problem: On
Is it possible to have the merchant e-mail receipt sent to more than one email a... [Article]
Is it possible to allow more than one person to receive the merchant email? For example, one for management and one for fulfullment? Solution ID: S02833 ShopSite v6.2x and earlier:
Page still shows up on web site but not in the back office. [Article]
VERSION: v6.x and earlier PRODUCT: ALL PLATFORM: ALL An old page that I created in ShopSite can be seen on my web site, but it does not appear in the list of pages in the back offi
Quantity Discount pricing in ShopSite [Article]
Product: ALL Version: ALL Platform: ALL Is there a way to setup the program to calculate quantity discounts? If the price of an item is lower based on the quantity ordered from th