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41. Publishing stops updating the progress bar [Article]
    Product: SC Version: 5.x Pro Platform: Linux and Cobalt RAQ III While trying to Publish, ShopSite just stops. The progress bar/task bar gets part of the way or half-way acros
42. Why does my search result say "No products for that search." when an e... [Article]
    Product: SC + TX Version: 5.0 Platform: ALL I'm looking for shirts. I have many shirts with Product Names such as "Blue Shirt" and "Red Shirt." However, when I search for
43. Error with Shopping Basket [Article]
    Product: SC Version: 4.X and 5.X Platform: NT Error customer sees with NT ShopSite is this: Error copying new basket aa info file "e:webclientssavethemanateecgi-bindata/
44. Why is the buyer receiving a screen that says "Error with the merchant emai... [Article]
    Product: SC Version: 4.x, 5.0.x Platform: ALL When a buyer attempts to finalize an order in my store, they receive a screen (thankyou.cgi) with the following error message:
45. Why is the wrong item showing up in the cart when a buyer adds a Cross-Sell prod... [Article]
    Product: SC Version: 5.0 Platform: Linux, FreeBSD, and Solaris/Sparc When a shopper orders a Cross-Sell product from a More Info Page, the parent product is put in the shopp
46. Is it possible to allow the system administrator to configure the merchant'... [Article]
    Product: SC + TX Version: 5.x Platform: ALL I would like to be able to configure the merchant's ftp access to their ShopSite directories during the install. Is this possible?
47. Why am I getting an "Unable to open destination file:" error when tryi... [Article]
    Product: SC + TX Pro Version: 4.x, 5.0.x Platform: ALL I'm using Microsoft's FrontPage to create files in my smarthtml directory. When attempting to publish my store, I get an
48. Why am I getting a download prompt as I try to purchase? [Article]
    Product: SC Version: 4.x Platform: NT/Win2000Solution ID: S04182 With earlier versions of ShopSite on NT, there were some issues with error formatting. This occassion
49. Trouble returning to main store when using "Return to Shopping" after ... [Article]
    Product: SC + TX Version: 5.x Platform: ALL This issue is seen through the following steps: 1) Customer is looking at a page with multiple products on it (page 1)
50. Can the shopping cart buttons be copied to the top of the Shopping Cart screen? [Article]
    Product: SC Pro Version: 4.x, 5.0 Platform: ALL Can the shopping cart buttons (Continue Shopping, Recalculate, etc) be copied to the top of the Shopping Cart screen (order.cgi)
51. Why am I having trouble using the OrderAnywhere drag and drop feature? [Article]
    Product: SC + TX Version: 4.x Platform: ALL When I try to use the drag and drop feature under Merchandising > OrderAnywhere > Show Selected Links, the cart buttons are not appe
52. What is the custom-dump.pl file in my sc directory? [Article]
    Product: SC Pro Version: 4.x, 5.x Platform: ALL There's a script called "custom-dump.pl" in my sc directory. What is its use? Solution ID: S04045 A sample pe
53. Unable to regenerate store, or Out of Memory error (dirtyrefs.dat, update.dat, u... [Article]
    Product: Manager and Pro Version: 3.x - 8.0 Platforms: ALL After editing pages or products, an out of memory error message is received when attempting to publish changes or merchant i
54. Font in the More Information Pages is not displaying as it is intended to look (... [Article]
    Product: ShopSite SC + TX Version: 4.2x Platform: ALL Font in the More Information Pages has different colors, sizes than intended.Solution ID: S03841 Ther
55. Pages / images with tables are not showing up in all browsers (ie: show in Inter... [Article]
    Product: ShopSite SC Version: ALL Platform: ALL Why are the pages or images that I've created with tables showing up in some browsers but not others?Solution ID: S03810
56. Default location of configuration files and access logs in Red Hat Apache [Article]
    Product: ShopSite SC Version: N/A Platform: Linux (Red Hat). Where are the access logs and/or configuration files located if you really do not have an idea of where the ServerR
57. All settings report 'not OK' when accessing Reports, blank screen when... [Article]
    Product: ShopSite SC Version: 4.x,5.x Platform: All When initially configuring Reports (statStoreOverview.cgi) the following page is returned: Error One or
58. phone number in shipping as required field [Article]
    Product: ShopSite SC Version: v6.x and prior Many shipping companies require a phone number. Can this field be changed to be required?Solution ID: S03698 This is no
59. prices in web receipt are not lined up in columns [Article]
    ...ordered have long names, pricing is pushed to the right. If the items have short names, pricing is more left and digits don't line up under one another in columns.Solution ID: S036
60. Users getting message about secure and nonsecure information [Article]
    When users click to order a product in a Shopsite store, they are prompted with an error message stating that "This page contains both secure and non-secure items. Do you want to display the non-secur...