What does it mean when a solution indicates that an "enhancement request ha... [Article]
Product: ALL Version: ALL Platform: ALL The ShopSite Solution for my issue indicates that an enhancement request has been submitted. What exactly does this mean?Solutio
- When attempting to upload a database, I receive a server timeout and I can'... [Article]
Product: SC + TX Version: 5.0 Platform: Linux, Solaris/Sparc When I try to upload my database through Utilities > Database > Upload / Download, I receive a server timeout an
- Why won't my Add to Cart/View Cart images display in the store pages when I... [Article]
Product: SC + TX Version: 5.0 Platform: Unix I choose an image for the Add to Cart or View Cart buttons by either: 1. Using the selections under Preferences > Store
- Can I use ShopSite to automatically set-up subscriptions? [Article]
The following will discuss the possibilities of selling subscriptions through ShopsiteSolution ID: S03547 Shopsite TX is currently for hard goods only. Shopsite does not allow the fu
- At the beginning of a new year, last years stats aren't available. [Article]
Product: ShopSite SC Version: v4.2 and earlier. At the beginning of a new year, last years stats aren't available. Solution ID: S03593 This is not possible in v4.2
- Items can't be removed from the Shopping Cart by setting Quantity to '... [Article]
Product: SC Version: 5.0.0, 5.0.1 OS: ALL I can add a product (or products) to my shopping cart, but when I try to delete it by setting the Quantity of the item to '0' and Recalcul
- After upgrading to 4.2, back office images are no longer working. [Article]
This problem was caused by the default permissions in the install file being set incorrectly. Solution ID: S03664 If this is an upgrade from a previous version, do the following. Go
- Using the Linux version of ShopSite on FreeBSD (or OpenBSD) servers [Article]
Product: SC Version: ALL OS: FreeBSD Question: Can I use the Linux build of ShopSite on my FreeBSD (or OpenBSD) server if I have the Linux compatibility libs installed on my server
- Not all of the pages generated from a search show product results [Article]
Product: ShopSite SC + TX Version: 4.2 Platform: All When using the search function, several result pages are listed but only some of the pages contain products. Others are
- Shipping Options are misaligned. [Article]
When the shipping options are displayed on the shopping basket page, the last option is out of alignment.Solution ID: S02808 We are aware of this bug, and it will be fixed in a future
- Internal Server Error when installing on Solaris/SPARC. [Article]
Version: 4.1 When installing ShopSite on a Solaris/SPARC server, you may get an Internal Server Error right before getting to the settings screen.Solution ID: S03194