Error with Shopping Basket [Article]
Product: SC Version: 4.X and 5.X Platform: NT Error customer sees with NT ShopSite is this: Error ...ustomer sees with NT ShopSite is this: Error copying new basket aa info file "e:webclientssavethema...
- Why am I getting an Internal Server Error on my receipt screen (thankyou.cgi) af... [Article]
...roduct: SC + TX Version: 5.0 and earlier Platform: ALL I've just moved and/or upgraded an existing ShopSite store. When I try to place an order, I get a server error message.
- Error message - "Can't find template! at dbapi.pl line xx" - unab... [Article]
Product: ALL Version: 5.x and earlier Platform: ALL When attempting to make changes to products or pages, an error message similar to the following is received and changes are
- Email receipt errors after upgrade to ShopSite v6.2 or newer from prior versions [Article]
Product: Starter, Manager, and Pro Version: 6.2 or newer OS: Windows My ShopSite on a Windows Server platform was just upgraded from a pre-6.2 version to ShopSite v6.2 or newer, an
- Can the shopping cart buttons be copied to the top of the Shopping Cart screen? [Article]
Product: SC Pro Version: 4.x, 5.0 Platform: ALL Can the shopping cart buttons (Continue Shopping, Recalculate, etc) be copied to the top of the Shopping Cart screen (order.cgi)
- Why am I getting an "incorrect numeric value or format" error when tr... [Article]
Product: SC + TX Version: 4.x, 5.0.x Platform: ALL I'm trying to change the way a number is displayed by adding HTML into the field under Product > Edit Product Info. For exam
- Going to Payment Configuration Produces Server Error [Article]
Product: Shopsite SC Version: Any Platform: Any (UNIX or NT) As the ShopSite merchant, going to the Payment Configuration page in the back office (ss/payconfig.cgi) causes a Server
- store shows the price for each product twice [Article]
Product: ALL Version: ALL Platform: ALL When buyer visits store to make a purchase, they see the same price listed twice for each product. Solution ID: S04017
- Error message "...xx tabs instead of the correct number of xx" when at... [Article]
Product: Manager & Pro Version: ALL Platform: ALL When uploading a database (pages or products) to ShopSite that was created offline in a database or spreadsheet (such as Microsoft
- Trying to Make a Purchase (Add to Cart) or View the Cart Causes Server Error [Article]
...T) When the buyer tries to make a purchase (Add to Cart) or View the Cart, the buyer sees a Server Error on the screen.
- When I Click on "Reports", I Get an Internal Server Error [Article]
...sion: 4.X, 5.X Platform: UNIX In ShopSite, when a merchant clicks on "Reports", they see a Server Error. On the Netscape browser, they'll see: This s
- problems with thank you screen / Error: 404 Object Not Found (Order API, custom... [Article]
Product: SC Pro Version: 4.x, 5.0 Platform: ALL Problems are experienced when trying to finalize a purchase. For example, during the ordering process the items are displayi
- Error opening new basket [datadir/ip/basketfile] from "./basket.new" [Article]
...opSite SC Version: ALL Platform: ALL After clicking on a product to order, order.cgi returns the e... product to order, order.cgi returns the error: "Error opening new basket [datadir/ip/basketfile] f...
- Thank you receipt shows 'Spill My Guts' error message [Article]
...uct: ShopSite SC Version: All When client accesses the Thank you receipt, there is a message stating Post:Spill My Guts on the Thank You receipt and also has other non-pertinent i
- Why must the customer re-enter information when they make a mistake typing in th... [Article]
Product: ShopSite SC Versions: All Platforms: All Why must the customer re-enter information when they make a mistake typing in the order form?Solution ID: S03757
- Payroll Implementation in ShopSite [Article]
The following will discuss the possibilities of having payroll present in Shopsite in some form. Solution ID: S03536 At the present time there is no current functionality
- Can't Checkout, can't get past 'Please enter a valid Zip code... [Article]
... 6.0.x OS: ALL I upgraded to v6.0x and now whenever a shopper tries to checkout from the shopping cart they get an error asking them to enter a va
- Why are all or some of my order buttons ugly grey or brown blocky things? [Article]
... ALL I have my Add to Cart and View Cart (or Order and Checkout) buttons set to use just a text string, but some of my buttons are displaying as ugly
- 'Error verifying store.auth' [Article]
Product: ShopSite SC Version: All Platform: All When clicking to order an item (buy button or link) an error is returned: This store may not be authorized to run ShopSite sof
- Users getting message about secure and nonsecure information [Article]
When users click to order a product in a Shopsite store, they are prompted with an error/warning message stating that "This page contains both secure and non-secure items. Do you want to display the n...