problems after running out of disk space [Article]
...hopSite stores may not function correctly after a disk space limit has been reached on the host machine. When clicking on Order the b
- Colons in Store Text -> Shipping cause Checkout screen (billing.cgi) to not l... [Article]
Product: SC Version: 4.x Platform: ALL If you enter a colon ":" into the Preferences > Store Text > Shipping, then the Checkout screen (billing.cgi) will not load completely in
- Users getting message about secure and nonsecure information [Article]
When users click to order a product in a Shopsite store, they are prompted with an error message stating that "This page contains both secure and non-secure items. Do you want to display the non-secur...
- Thank you receipt shows 'Spill My Guts' error message [Article]
...uct: ShopSite SC Version: All When client accesses the Thank you receipt, there is a message stating Post:Spill My Guts on the Thank You receipt and also has other non-pertinent i
- Server Error in TX 4.1 during image upload [Article]
User executing image upload gets server error when running a ShopSite TX 4.1 store. Solution ID: S03708 If client is running a ShopSite 4.1 TX store, there was a perl
- Premature end of script headers during order process when using a custom cgi (vi... [Article]
...o Version: ALL Platform: ALL An Internal Server Error (or Server 500 error) is received at the end...s received at the end of the order process when using a custom cgi program with the Order A
- store isn't updating, error is "Can't locate template.pl in @INC ... [Article]
ShopSite: Store isn't updating, error is "Can't locate template.pl in @INC at ./regen.cgi.." When updating your store, you either get an error like this: Can't locate templa
- All settings report 'not OK' when accessing Reports, blank screen when... [Article]
...ShopSite SC Version: 4.x,5.x Platform: All When initially configuring Reports (statStoreOverview.c...oreOverview.cgi) the following page is returned: Error One or
- Unable to process through to thankyou.cgi ; buyer mail receipt cart error using ... [Article]
Product: ShopSite Version: 4x, 5x, 6.0 through 6.2 Platform: All When a buyer places an order and finalizes it, ShopSite sends out an email receipt. The following may apply when th
- Error: no -m_pmt_agent_init string for agent [Article]
...hopSite TX Version: 4.x Platform: Solaris Sparc Error encountered when running start_install_store...
- Why must the customer re-enter information when they make a mistake typing in th... [Article]
Product: ShopSite SC Versions: All Platforms: All Why must the customer re-enter information when they make a mistake typing in the order form?Solution ID: S03757
- Couldn't open file C:InetPubdata/sysflags. [Article]
...pSite SC Version: 4.x Platform: NT When attempting to access the ShopSite back office, the follow...te back office, the following error is returned: Error Couldn't open fil
- 'Could not load settings file!' error message [Article]
Product: ShopSite SC and TX Version: ALL OS: ALL In the shopping cart and/or in the backoffice I get the following error when trying to access one (or all) of the ShopSite cgi's:
- Why does the mouse help show in English when the page is in a different, non-Eng... [Article]
Product: ShopSite SC + TX Version: 4.2.1 + Platform: All When viewing a non-English interface, if you hold the mouse over buttons on the screen, the pop-up "bubble help" will show
- Can't Checkout, can't get past 'Please enter a valid Zip code... [Article]
... 6.0.x OS: ALL I upgraded to v6.0x and now whenever a shopper tries to checkout from the shopping cart they get an error asking them to enter a va
- Internal Server Error when trying to Reset Image Attributes [Article]
Product: ALL Version: 5.x and prior OS: ALL Why do I get an 'Internal Server Error' or a 'Server 500 Error' when I select images from the List of Images and hit the Reset Image
- Unable to regenerate store, or Out of Memory error (dirtyrefs.dat, update.dat, u... [Article]
Product: Manager and Pro Version: 3.x - 8.0 Platforms: ALL After editing pages or products, an out of memory error message is received when attempting to publish changes or merchant i
- "Unable to load themes (themes.dat)." error when attempting an upgrade [Article]
...tion ID: S03908 There was a known issue with 4.2 upgrades that caused the themes.dat file to exist in two
- When accessing the ShopSite backoffice through cgiwrap, "Username Could Not... [Article]
Product: ALL Version: ALL Platform: ALL When trying to access the back office through cgiwrap, you get the error: "Username cound not be determined". You're never prompted for a
- "User Name could not be determined" Error when adding products or page... [Article]
...a page or product a "User Name could not be determined Error" is displayed. Solution ID: S02415