Error message "...xx tabs instead of the correct number of xx" when at... [Article]
Product: Manager & Pro Version: ALL Platform: ALL When uploading a database (pages or products) to ShopSite that was created offline in a database or spreadsheet (such as Microsoft
- Why do I get multiple errors when trying to upload my product database in my 5.0... [Article]
Product: SC + TX Version: 5.0, 5.0.0.1 Platform: Linux, Solaris/Sparc, FreeBSD, and BSDI When I try to upload my product database through Utilities > Database > Upload / Dow
- Why am I getting an "incorrect numeric value or format" error when tr... [Article]
Product: SC + TX Version: 4.x, 5.0.x Platform: ALL I'm trying to change the way a number is displayed by adding HTML into the field under Product > Edit Product Info. For exam
- Why am I receiving a "ComponentMoveData...(Error Number: -103) " erro... [Article]
Product: SC Version: 4.x Platform: NT/Windows 2000 While attempting to upgrade my store, an error is encountered. When I proceed with the upgrade, I run into various post-upgr
- Why is the buyer receiving a screen that says "Error with the merchant emai... [Article]
Product: SC Version: 4.x, 5.0.x Platform: ALL When a buyer attempts to finalize an order in my store, they receive a screen (thankyou.cgi) with the following error message:
- Error with Shopping Basket [Article]
Product: SC Version: 4.X and 5.X Platform: NT Error customer sees with NT ShopSite is this: Error ...ustomer sees with NT ShopSite is this: Error copying new basket aa info file "e:webclientssavethema...
- Attempting to Search on Product Causes Server Error [Article]
Product: Shopsite SC Version: 4.x and 5.X Platform: Cobalt RAQ (Linux) When trying to do a search for a product that you know exists, ShopSite responds with: Search Erro
- Trying to Make a Purchase (Add to Cart) or View the Cart Causes Server Error [Article]
...T) When the buyer tries to make a purchase (Add to Cart) or View the Cart, the buyer sees a Server Error on the screen.
- Going to Payment Configuration Produces Server Error [Article]
Product: Shopsite SC Version: Any Platform: Any (UNIX or NT) As the ShopSite merchant, going to the Payment Configuration page in the back office (ss/payconfig.cgi) causes a Server
- Why am I getting an Internal Server Error on my receipt screen (thankyou.cgi) af... [Article]
...roduct: SC + TX Version: 5.0 and earlier Platform: ALL I've just moved and/or upgraded an existing ShopSite store. When I try to place an order, I get a server error message.
- When I Click on "Reports", I Get an Internal Server Error [Article]
...sion: 4.X, 5.X Platform: UNIX In ShopSite, when a merchant clicks on "Reports", they see a Server Error. On the Netscape browser, they'll see: This s
- Even though 'Use SSL security in ShopSite' is checked, Order Download ... [Article]
Product: SC Version: 6.0 and greater Platform: all I have the 'Use SSL security in ShopSite' checkbox checked in the Preferences -> Hosting Service screen, but when I download orde
- Payroll Implementation in ShopSite [Article]
The following will discuss the possibilities of having payroll present in Shopsite in some form. Solution ID: S03536 At the present time there is no current functionality
- Stock/Inventory Implementation in Shopsite [Article]
The following will describe the abilities to implement Inventory Tracking in ShopSite. Solution ID: S03538 In ShopSite Pro 5.0 the Inventory Tracking feature w
- 'The specified CGI application misbehaved by not returning a complete set o... [Article]
Product: ShopSite Version: 4.x Platform: Windows NT 4.0 CGI Error The specified CGI application m...
- Why are all or some of my order buttons ugly grey or brown blocky things? [Article]
... ALL I have my Add to Cart and View Cart (or Order and Checkout) buttons set to use just a text string, but some of my buttons are displaying as ugly
- QuickBooks crashes when importing QuickBooks file exported by ShopSite [Article]
Product: SC Manager and Pro Version: 6.0 initial release OS: SPARC, Linux, BSDi When I export the ShopSite Orders in QuickBooks format and try to imprort it into QuickBooks, QuickB
- Error 'Your user name could not be determined' [Article]
Product: Shopsite SC + TX Version: ALL Platform: Unix When attempting to access the back office (ss or bo) directory of a ShopSite store, the following message is displayed:
- 'Error verifying store.auth' [Article]
Product: ShopSite SC Version: All Platform: All When clicking to order an item (buy button or link) an error is returned: This store may not be authorized to run ShopSite sof
- Error opening new basket [datadir/ip/basketfile] from "./basket.new" [Article]
...opSite SC Version: ALL Platform: ALL After clicking on a product to order, order.cgi returns the e... product to order, order.cgi returns the error: "Error opening new basket [datadir/ip/basketfile] f...