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1. group of patches fixes some problems with v10 r7.1 and earlier [Article]
   The article has been updated successfully.
2. What is the knowledgebase? What are solutions? (technical support resources) [Article]
   Product: SC + TX Version: ALL Platform: ALL If you are reading this, you've already discovered how to access the ShopSite knowledgebase. What exactly is the knowledgebase and how
3. 9.0.3 maintenance release fixes some problems with v9.0x [Article]
   ...ersion: v9.0, v9.0.1, v9.0.2 Platform: ALL I have ShopSite v9.0, v9.0.1, or v9.0.2 and am experiencing some technical problems, are there any patches or new releases avai
4. Why do I get an error "(#-##) fieldname cannot be left blank" using Au... [Article]
   Product: SC Version: ALL Platform: ALL When I try to buy something with a credit card with ShopSite set to use my Authorize.Net 3.0 account, I can't complete the order. Instead, I
5. 8.0.2 maintenance release fixes some problems with v8.0 and v8.0.1 [Article]
   Product: ALL Version: v8.0 and v8.0.1 Platform: ALL I have ShopSite v8.0 or v8.0.1 and am experiencing some technical problems, are there any patches or new releases available?S
6. Inserting (and editing size of the) search field in custom pages and templates ;... [Article]
   Product: ShopSite SC Version: 4.x Platform: ALL Is there a way to include and edit the search field in HTML pages I've created? Why am I getting an error message "unable to ope
7. Password protection in back office doesn't work after clicking on a back of... [Article]
   Accessing start.cgi works fine, and so does pages.cgi, products.cgi, etc. But when you click on a button (Return to Main, Add Product, etc), you get a User Name could not be determined error.So
8. Can't login to ShopSite backoffice after installing WordPress, Drupal, or o... [Article]
   Product: ALL Version: ALL Platform: ALL After I installed WordPress, Drupal, or some other CMS (content management system) software on my site (or installed ShopSite on a site that a
9. v10 r7 maintenance release fixes some problems with v10 r6 and earlier v10 vers... [Article]
   Product: ALL Version: v10 r6x and earlier v10 editions Platform: Linux, FreeBSD, Solaris SPARC I have ShopSite v10 r6x or an earlier version of ShopSite v10 and am
10. Page links point to the wrong directory when the store is regenerated. [Article]
    Product: ALL Version: ALL Platform: ALL When pages are created through ShopSite, the links created through the selections under Pages > Edit Page Layout > "Link Location" poin
11. Why are buyers getting a "System Upgrade In Progress" screen when atte... [Article]
    Product: ALL Version: ALL Platform: ALL Why is the following screen displayed when people attempt to place orders in my store?: "System Upgrade In Progress Due to
12. group of patches fixes some problems with v10 r6 and earlier [Article]
    Product: ALL Version: v10 r6 and earlier v10 revs Platform: Linux, FreeBSD I have ShopSite v10 r6 or earlier hosted
13. 8.1.3.1 maintenance release fixes some problems with v8.1.0 and v8.1.2 [Article]
    ...uct: ALL Version: v8.1.0 and v8.1.2 Platform: ALL I have ShopSite v8.1.0 or v8.1.2 and am experiencing some technical problems, are there any patches or new releases available?
14. group of patches fixes some problems with v8.1.2 [Article]
    Product: ALL Version: v8.1.2 Platform: ALL I have ShopSite v8.1.2 and am experiencing some technical problems, are there any patches or new releases available? Solution ID:
15. shopping cart error message "UPS OnLine Tool unavailable" [Article]
    ....0.1 Platform: ALL I have a ShopSite store version 8.0.1 or older set up to use the real-time shipping rates provided by UPS w
16. CGI Timeout error when trying to publish store with multiple products. [Article]
    Product: Manager and Pro Version: ALL Platform: Windows 2000/2003 I have many products in my store. When I try to publish, I get an error similar to this one for an Windows 2000/2003
17. Forbidden Error when adding products, pages, or installing Manager, Pro, and Sta... [Article]
    ...n to perform an action such as add a page or product, or accept the license agreement, a "Forbidden Error" is displayed. Solu
18. May I use TeleCheck with ShopSite? [Article]
    ...L Is it possible to use TeleCheck ( http://www.telecheck.com/home/home.html ) as a form of payment in my ShopSite store?Solution ID: S04
19. Why am I receiving a "page cannot be found" error on my new install? [Article]
    Product: SC Version: 5.x and earlier Platform: ALL I completed an installation. When I try to access my ShopSite store, I get a "page cannot be found" browser error. How can I fix
20. 7.0.3 maintenance release fixes some problems with initial v7.0.0 [Article]
    Product: ALL Version: v7.0.0 Platform: Linux, FreeBSD, BSDi, Solaris SPARC, Windows 2000/2003 (not IRIX) I have ShopSite v7.0 and am experiencing some technical problems, are there any