ShopSite Knowledgebase



TLS 1.2 compatibility in ShopSite and TLS 1.0/1.1 known termination dates for 3rd-party services

Product: ALL
Version: ALL
Platform: ALL

Is my version of ShopSite compatible with TLS 1.2, the version that is required by PCI standards as of June 30, 2018?


ShopSite 12 sp2 r4 and newer versions are fully compatible with TLS 1.2 and will use it to communicate with all 3rd-party services that require a secure connection.

If you have an older version of ShopSite and use any 3rd-party services in ShopSite (including any payment gateways such as Authorize.net, First Data, Orbital, PayPal, Amazon Pay, etc, and real-time shipping rates from UPS, USPS, FedEx, etc, and other services such as Doba, Constant Contact, etc), then you will need to upgrade your ShopSite version in order to keep using those services once they disable TLS 1.0 compatibility. Please contact your ShopSite reseller or hosting provider regarding upgrading your ShopSite version, and if they are unable to assist you, send an email to questions@shopsite.com.

A list of the known dates for TLS 1.0 end-of-life of some 3rd-party services included in ShopSite are:

PAYMENT GATEWAYS/SERVICES:

PayPal - June 30, 2018
Authorize.net - February 28, 2018
Amazon Pay - unknown
First Data Global - unknown
First Data Payeezy - January 24, 2018
Paymentech Orbital - unknown
WorldPay - unknown
Worldpay International - unknown
ACH Direct - unknown
BluePay - unknown
Netbanx - unknown
Optimal Payments - unknown
PlugNPay - unknown
PSiGate - unknown
Transaction Express - unknown

REALTIME SHIPPING RATES SERVICES:

UPS - September 1, 2017 (intermittently) and December 31, 2017 (permanently)
USPS - unknown
FedEx - unknown
Canada Post - unknown
Australia Post - unknown

OTHER SERVICES:

Constant Contact - unknown
AvaTax - no plans to disable TLS 1.0
Doba - unknown

ShopSite's Order Transfer for QuickBooks desktop application supports TLS 1.2 in the latest Order Transfer 4 version, but if you have an older version it should continue to connect until your hosting provider disables TLS 1.0 on the webserver where your ShopSite is hosted. You would need to contact your host to determine if and when they will be turning off TLS 1.0.

The compatibility of the ShopSite application itself with browsers that only have the TLS 1.0 protocol available depends on your host's webserver. If they disable the TLS 1.0 compatibility of the webserver, then those old browsers will no longer be able to connect to secure pages on your site, including any secure portions of the ShopSite shopping cart.



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Last Updated
10th of October, 2017

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