ShopSite Knowledgebase



Starting towards the end of January 2016, errors connecting to Doba

Product: ALL
Version: 12 sp2 r1 and older
Platform: ALL

Beginning in January 2016, for merchants using Doba products in ShopSite the shipping amounts on Doba products don't show up in the cart and new Doba products and watchlists can't can't be imported into ShopSite. Also, new merchants attempting to register their Doba account in ShopSite would get an error message similar to "Doba curl return error peer certificate cannot be authenticated with given CA certificate. Error code 60."


This is caused by Doba installing a new SSL certificate for their doba.com server signed by a new root Certificate Authority (CA) that is not included in the valid CA certificate file included with ShopSite. This CA will be added in the CA certificate file for all future versions. For ShopSite 12 sp2 r1 and older, adding the following certificate to the cacerts.pem file in the 'certs' subdirectory of the shopping cart cgis directory will resolve this issue:

COMODO RSA Certification Authority
==================================
-----BEGIN CERTIFICATE-----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-----END CERTIFICATE-----

If you do not have access to the cacerts.pem file, please request that your hosting provider make this addition for you.


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Last Updated
1st of February, 2016

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