ShopSite Knowledgebase

QuickBooks download and tab-delimited version selection missing from Manager

Product: Pro
Version: v7.1.1
Platform: ALL

I have ShopSite Manager v7.1, v7.1.0, or v7.1.1 and when I go to download orders in QuickBooks .iif format the option is not there, or if I want to download in the tab-delimited format of a previous version of ShopSite, the pull-down to select the tab-delimited version is not there, is there a solution for this?
Solution ID: S5500

Yes, a patch has been released for ShopSite v7.1.1 which resolves this problem. If you have v7.1 or v7.1.0 you will need to upgrade to the v7.1.1 maintenance release before applying this patch.

The patch files are located on the ShopSite partners FTP site in the [your_os]/v7.1.1/patch/ directory, so please contact your ShopSite reseller so that they can download and apply this patch for you.

The patch files to get to resolve this issue are:


These files need to replace the files of the same name in the ShopSite CGI Directory (this directory is usually named 'ss' or 'bo').

Solution ID: S5500

This issue has also been resolved in the newer v7.1.2 maintenance release, see kbase solution S5501

Related Articles

No related articles were found.


No attachments were found.

Visitor Comments

Article Details

Last Updated
13th of November, 2008

Would you like to...

Print this page  Print this page

Email this page  Email this page

Post a comment  Post a comment

 Subscribe me

Subscribe me  Add to favorites

Remove Highlighting Remove Highlighting

Edit this Article

Quick Edit

Export to PDF

User Opinions

How would you rate this answer?

Thank you for rating this answer.