ShopSite Knowledgebase



Publishing stops updating the progress bar

Product: SC
Version: 5.x Pro
Platform: Linux and Cobalt RAQ III

While trying to Publish, ShopSite just stops. The progress bar/task bar gets part of the way or half-way across, and the screen stops updating. The screen says "done" at the bottom. If you go to Utilities -> Publish and disable the index for search checkbox, the Publish will complete, but it will always stop if the index for search checkbox is checked.
Solution ID: S04234

Find out if the ShopSite 5.x software installed is the dynamic or the static version.
With telnet, go to the ShopSite back office directory, and run this command: file generate.cgi

If it reports:

generate.cgi: ELF 32-bit LSB executable, Intel 80386, version 1, dynamically linked, stripped

then you have the dynamic version (note the text "dynamically linked")

Obtain the static version of the ShopSite software, and replace generate.cgi with the static version.

On the partner FTP site, the dynamic versions of ShopSite for Linux is at:
/partners/linux/5.0.1/shopsite-sc-linux-libc5.zip

The generate.cgi is inside this ZIP file, in the file: sscgis.tar. Use this command to get the generate.cgi out of sscgis.tar:

% tar xf sscgis.tar generate.cgi

Try publishing again. You may have to try publishing more than once, but eventually, the task bar will complete.


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Last Updated
13th of November, 2008

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