ShopSite Knowledgebase

Error with Shopping Basket

Product: SC
Version: 4.X and 5.X
Platform: NT

Error customer sees with NT ShopSite is this:

Error copying new basket aa info file "e:webclientssavethemanateecgi-bindata/moreip/SSMSB979668749.1000" from
"./" This can be caused if the file "./" does not exist, or if either directory path has incorrect
permissions or ownership. Please alert the store owner that this problem exists.

Solution ID: S04218

This is almost always a permissions issue, as per the error.

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Last Updated
13th of November, 2008

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