ShopSite Knowledgebase

'unrecognized character' errors when trying to run cgi's on Windows 2000 or NT platform

Product: ALL
Version: ALL
Platform: Windows 2000/NT

When trying to run the ShopSite scripts in the back office and/or shopping basket directories, you're getting errors like:

'Unrecognized character 220 ignored at d:inetpub\\scripts\\sc\\order.cgi line 1'

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Solution ID: S02516

This usually means that you have the .cgi extension incorrectly mapped to perl. None of the ShopSite scripts with a .cgi extension are perl scripts, and shouldn't have any mappings through IIS to execute. To fix the problem:
Open up Microsoft Management Console (Internet Server Manager).
Select the virtual directory that you're trying to run the scripts from, right-click on it, and click on Properties. Click on the Virtual Directory tab.
Down in the Application Settings section, click on the 'Configuration' button.
If there are any mappings for .cgi, remove them.

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