LinkPoint email regarding new Discover Card CID requirements
Version: v6 and newer Product: ALL Platform: ALL We are using LinkPoint/Cardservice International for our real-time credit card processor in ShopSite. Recently (approximately October 14th 2003) we received an e-mail from LinkPoint saying all shopping carts must submit the Discover CID informatio ...
- LinkPoint email with the subject 'Conversion Follow Up Letter'
Version: v6 and newer Product: ALL Platform: ALL We are using LinkPoint/Cardservice International for our real-time credit card processor in ShopSite. Recently (approximately November 18th 2004) we received an e-mail from LinkPoint saying all shopping carts and merchants using their old 2.0 API ...
- Will a 'YourPay API' credit card processing gateway account work with ShopSite?
Version: ALL Product: ALL Platform: ALL I have (or am considering) an account with a real-time credit card processing gateway called YourPay, is ShopSite compatible with this gateway? Solution ID: S5493 ShopSite v7.1 and newer: Yes. A separate 'YourPay' option has been added, configure it using ...
- Some international orders are being declined by CyberCash.
A lot of international customers may be complaining about being rejected by CyberCash, although all of their information is correct. Solution ID: S03244 CyberCash will only accept three characters for the country name. But, they don't care what the characters are. So if the customer puts a messa ...
- CyberCash settings in "Configure Process Options"
The CyberCash settings in "Configure Process Options" in the back office do not match the values that can be found in the Merchant configuration of CyberCash.Solution ID: S03124 These are the correct mappings: ShopSite Settings -> CyberCash Settings CyberCash Merchant ID (CCID) -> CYBERCAS ...
- Why am I getting a "Failure in Cryptographic library" or an Internal Server Error screen when I try to process orders with my new CyberCash account?
Product: SC Version: 4.3, 5.x Platform: ALL I'm trying to set up a new CyberCash account. When I try to process orders with a live credit card, I get an internal server error screen or else a credit card processing error screen with: "Detailed error message: Location: CCMckDirectLib; Message: Fa ...
- 'Bill Orders' button is missing - ccprocessor: in the storeid.aa file
Product: SC Version: 4.x Platform: ALL Why is the Bill Orders button no longer visible in the Orders section of my back office? Solution ID: S03859 The Bill Orders button is only present if you have a credit card processor turned on. If the processing is set to manual, the button won't show. If ...
- CyberCash Bill Order error: "NOT billed Reason: PostAuth: There is no previous authorization for the order-id..."
Product: SC Version: 4.x, 5.0 Platform: ALL My orders seem to be processing correctly. However, when I try to bill them, I get the following: "Error Messages: NOT billed Reason: PostAuth: There is no previous authorization for the order-id '################' " Solution ID: S03213 CyberCash has t ...
- Can't see full credit card numbers (partially X'd out) in View Orders screen, ShopSite v6.3+
Product: ALL Version: 6.3 or greater Platform: ALL I have ShopSite version 6.3 or newer and I can't see the full credit card number in the ShopSite View Orders screen. Why is this, and can I change it so that I can see the full credit card number?Solution ID: S5476 ShopSite v6.3 implemented a ne ...
- Can I use the CyberCash payment gateway in ShopSite v6.x and newer?
Product: ALL Version: 6.x+ Platform: ALL I have an existing CyberCash account, but I don't see CyberCash listed among the available credit card payment gateways in Commerce Setup -> Payment of my ShopSite v6.x store. Can I use CyberCash with ShopSite v6.x? Solution ID: S5473 The CyberCash opt ...
- What if I can't get my payment processor account to work?
Product: SC Version: 4.x, 5.0 Platform: ALL I've set up a payment processing account (VeriSign, CyberCash, Authorize.Net or ClickPay) and I'm not able to process my credit card orders. Help!Solution ID: S04169 There are many steps that require proper setup for your payment processor to work. You ...
- Is there a way to view the ShopSite order number through the payment processor accounts?
Product: SC Version: ALL Platform: ALL I'd like to compare my payment processor records (ie: VeriSign, CyberCash, Authorize.Net, LinkPoint, etc) to my ShopSite orders by using the ShopSite order number. Is this possible? Solution ID: S04181 No. The ShopSite order number is not passed to the paym ...
- Why am I receiving an Internal Server Error on my browser receipt when I try to use a credit card with my VeriSign (Signio) account?
Product: SC Version: 4.3 and earlier Platform: ALL Note: Signio is now VeriSign Payment Services. The ShopSite 4.2 and 4.3 screens still use the Signio name. Pre-4.2 versions still use the PaymentNet name. I've set up my VeriSign payment processor account and I've confirmed with VeriSign that I ...
- How can I indicate the PartnerID to use with my new VeriSign V3 account? What "Host" field settings should I use?
Product: SC Version: ALL Platform: ALL Note: ShopSite 4.2 and 4.3 screens refer to VeriSign as "Signio." Pre-4.2 screens refer to VeriSign as "PaymentNet." I've signed up for VeriSign Payment Services and am using their V3 platform. It requires a PartnerID, but I don't have a field where I can a ...
- Why am I still getting credit card processing errors when I have my store in manual process mode?
Product: SC Version: 5.0 Platform: ALL I enabled one of the credit card processor accounts (VeriSign Payment Services, CyberCash, Authorize.Net, or ClickPay) for my store under the Commerce Setup > Payment screen (payconfig.cgi). I tried to put my store back into manual processing mode. Howev ...
- Configuring payment gateways to settle funds at time of order
Product: ShopSite SC Version: All OS: All How can I set up the ShopSite-integrated payment gateway options in such a way that when shoppers click on Finalize Order, I get the funds transferred/settled to my account without going through ShopSite's "Bill Order" process?Solution ID: S04761 This so ...
- Using VeriSign and not getting detailed error message details even though the checkbox is checked
Product: SC Version: 5.0 and 5.0.1 Platform: All Why are the error details from VeriSign not showing up after the error text "Detailed error message:" even though in the ShopSite VeriSign/Signio settings I have the 'Show detailed error messages' checkbox checked? Solution ID: S05415 There is a p ...
- Why am I getting an "Invalid vendorID" or "specified CGI application misbehaved" error when attempting to use a new VeriSign account?
Product: SC Version: 5.0 or earlier Platform: ALL Note: ShopSite 4.2 and 4.3 screens refer to VeriSign as "Signio." Pre-4.2 screens refer to VeriSign as "PaymentNet." I'm trying to setup a new account with VeriSign Payment Services. However, each time I try to process a credit card transaction, ...
- Does ShopSite work with PayPal's Payflow Link payment gateway?
No, ShopSite is not integrated with the PayPal Payflow Link payment method. ShopSite is, however, integrated with several other PayPal payment methods and gateways, including PayPal Payflow Pro, PayPal Website Payments Pro, PayPal Express Checkout, and PayPal Website Payments Standard.
