Cannot use 'Bill Orders' button to capture funds via Authorize.net in v6.3
Product: ALL Version: 6.3.0 Platform: ALL I have ShopSite v6.3 and when I click the Bill Orders button in the Orders menu I receive an error that says, in part: "Reason Code: 103" and "Reason: This transaction cannot be accepted." I know that the username and password I have entered in the Autho ...
- email from Authorize.net saying they are going to shutdown my account without a Referrer URL setting
Product: ShopSite SC Version: ALL OS: ALL I am using the Authorize.net gateway in ShopSite, and I recently received an email from Authorize.net with the Subject of 'You Will be Unable to Process Transactions through Your Authorize.Net Account in [x number of] Days'. Why did I receive this email, ...
- '+' symbols in the Authorize.net (or ECX) username or password causes problems (Reason: This request cannot be accepted.)
Product: ALL Version: ALL Platform: ALL I have configured and am using the Authorize.net real-time credit card processor gateway with my ShopSite store, however no orders are allowed through, and if I enable the detailed error message by checking the "Display Error Details" checkbox in my author ...
- using Authorize.net a shopper gets the following Detailed Error Message when attempting to Finalize their order: (-)
Product: SC Version: 4.x,5.x Platform: ALL Using Authorize.net as my cc processor, when a shopper tries to Finalize their order, they get the following Detailed Error Message: (-) Why is this happening and how can I fix it? Solution ID: S05447 This issue is likely caused by changes someone has m ...
- Availability of Authorize.net on various ShopSite platforms
Product: ALL Version: ALL Platform: ALL With what versions of ShopSite and on which Operating System platforms can I use my Authorize.net account? Solution ID: S03543 With ShopSite v4.x Authorize.net integration is only available on Linux and Solaris SPARC. With ShopSite v5.x Authorize.net is al ...
- April 2003 email from Authorize.net regarding connecting via IP address
Product: ALL Version: ALL Platform: ALL I recently (April 2003) received an email from Authorize.net advising that I might have to make changes to my shopping cart in order for it to continue working with Authorize.net. Does this affect my ShopSite? Is there anything that I need to do?Solution I ...
- Two new Authorize.net security features (Referrer URL and Password Required)
Product: ShopSite SC Version: ALL OS: ALL ShopSite merchants using the Authorize.net gateway for real-time credit card processing have recently (May 2002) received notification from Authorize.net of two new security features, one regarding setting a Referrer URL and the other regarding the Passw ...
- Why do I get an error "(#-##) fieldname cannot be left blank" using Authorize.Net 3.0?
Product: SC Version: ALL Platform: ALL When I try to buy something with a credit card with ShopSite set to use my Authorize.Net 3.0 account, I can't complete the order. Instead, I get an error screen similar to the following: "Your order was not processed There was a problem processing your cred ...
- using Authorize.net I get the following error when I try to 'bill orders' - I,invalid data
Product: SC Version: 5.x,4.x Platform: All Using Authorize.net as my CC processor, when I select an order and attempt the 'bill orders' feature I get the following error: I,invalid data. Why is this happening and how can I fix it?Solution ID: S04733 When this happens the order is not billed. Aft ...
- August 2008 email from Authorize.net regarding Transaction ID numbers
Product: ALL Version: ALL Platform: ALL I recently (August 2008) received an email from Authorize.net advising that they would be changing the Transaction IDs issued by their gateway to have a value higher than 2,147,483,647 and that I should check with my shopping cart provider to see if this w ...
- CardService International/Linkpoint gateway, port setting hardcoded to 1129 in ShopSite
Product: ShopSite SC Version: 6.1 and greater Platform: ALL I received instructions from Cardservice International/Linkpoint when I signed up for their service, however it says to use port 1139 to connect but the ShopSite port setting for this payment gateway is set to 1129 and I can't change it ...
- Is Cardservice International (with LinkPoint gateway) available as a payment processor?
Product: SC Version: 4.x,5.x Platform: ALL I would like to see Cardservice International ( http://www.cardservice.com/ ) added as a ShopSite payment processor. Is this possible?Solution ID: S04011 Integration with Cardservice International/Linkpoint is available in ShopSite SC v6.1 or greater. S ...
- Using the CSI/Linkpoint gateway the shopper gets an Internal Server Error.
Product: ShopSite SC Version: 6.1 and 6.1.1 OS: ALL I am using the Cardservice International/Linkpoint credit card processing gateway in my ShopSite v6.x store, and some customer are experiencing an Internal Server Error when clicking on Finalize Order from the checkout screen, what can I do abo ...
- LinkPoint email regarding new Discover Card CID requirements
Version: v6 and newer Product: ALL Platform: ALL We are using LinkPoint/Cardservice International for our real-time credit card processor in ShopSite. Recently (approximately October 14th 2003) we received an e-mail from LinkPoint saying all shopping carts must submit the Discover CID informatio ...
- Will a 'YourPay API' credit card processing gateway account work with ShopSite?
Version: ALL Product: ALL Platform: ALL I have (or am considering) an account with a real-time credit card processing gateway called YourPay, is ShopSite compatible with this gateway? Solution ID: S5493 ShopSite v7.1 and newer: Yes. A separate 'YourPay' option has been added, configure it using ...
- Some international orders are being declined by CyberCash.
A lot of international customers may be complaining about being rejected by CyberCash, although all of their information is correct. Solution ID: S03244 CyberCash will only accept three characters for the country name. But, they don't care what the characters are. So if the customer puts a messa ...
- CyberCash settings in "Configure Process Options"
The CyberCash settings in "Configure Process Options" in the back office do not match the values that can be found in the Merchant configuration of CyberCash.Solution ID: S03124 These are the correct mappings: ShopSite Settings -> CyberCash Settings CyberCash Merchant ID (CCID) -> CYBERCAS ...
- 'Bill Orders' button is missing - ccprocessor: in the storeid.aa file
Product: SC Version: 4.x Platform: ALL Why is the Bill Orders button no longer visible in the Orders section of my back office? Solution ID: S03859 The Bill Orders button is only present if you have a credit card processor turned on. If the processing is set to manual, the button won't show. If ...
- CyberCash Bill Order error: "NOT billed Reason: PostAuth: There is no previous authorization for the order-id..."
Product: SC Version: 4.x, 5.0 Platform: ALL My orders seem to be processing correctly. However, when I try to bill them, I get the following: "Error Messages: NOT billed Reason: PostAuth: There is no previous authorization for the order-id '################' " Solution ID: S03213 CyberCash has t ...
- Can't see full credit card numbers (partially X'd out) in View Orders screen, ShopSite v6.3+
Product: ALL Version: 6.3 or greater Platform: ALL I have ShopSite version 6.3 or newer and I can't see the full credit card number in the ShopSite View Orders screen. Why is this, and can I change it so that I can see the full credit card number?Solution ID: S5476 ShopSite v6.3 implemented a ne ...
