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There were 44 articles found in this category:

  1. questionPayPal Payments Standard: getting PayPal transactions, but no corresponding ShopSite order
    Product: ALL Version: ALL Platform: ALL I am receiving PayPal payments in my PayPal account, but I am not receiving the order notification emails from ShopSite and don't see orders corresponding with the PayPal payments listed in my ShopSite backoffice Orders menu. I am using PayPal Payments Sta ...
  2. questionDoes ShopSite work with PayPal's Payflow Link payment gateway?
    Yes, ShopSite Pro, Manager, and Starter version 12 and newer have built-in integration with PayPal Payflow Link. Older versions of ShopSite that not integrated with Payflow Link still include several other PayPal payment methods and gateways, including PayPal Payflow Pro, PayPal Website Payments ...
  3. questionPayPal Express Checkout or PayPal Website Payments Pro: can't input new API Certificate
    Product: ALL Version: 12 sp2 r4 and older Platform: ALL I'm trying to add or update my PayPal API Certificate in my ShopSite's PayPal Express Checkout and/or PayPal Website Payments Pro configuration, but whenever I try to save the new certificate I receive the error 'Missing or incomplete Digit ...
  4. questionShopSite and MasterCard numbers starting with a '2'
    Product: ALL Version: ALL Platform: ALL I have heard that beginning in 2017 MasterCard will begin issuing credit card numbers beginning with a '2' (all previous Mastercard numbers began with '5'). Will these new numbers be accepted in my ShopSite? Is there anything that I need to do? ShopSite v ...
  5. questionPayPal upgrading root certificate and switching to SHA-256 algorithm in 2015/2016
    Product: ALL Version: ALL Platform: ALL I have heard or been notified that over the course of 2015 and 2016 PayPal will be working towards upgrading various SSL certificates and switching to the SHA-256 encryption algorithm and that action may be required to make sure my application still works ...
  6. questionFebruary 16, 2016 email from Authorize.net regarding 'Technical Updates' (Akamai, Transaction IDs, RC4, TLS)
    Product: ALL Version: ALL Platform: ALL I received an email notification from Authorize.net summarizing 4 upcoming changes to their services. Do these affect my ShopSite? Is there anything that I need to do? How the four listed issues may affect ShopSite stores are as follows: 1. Akamai SureRou ...
  7. questionJuly 16, 2015 email from Authorize.net regarding 'Networking Change' (Akamai cloud services)
    Product: ALL Version: ALL Platform: ALL I received an email notification from Authorize.net stating that in June 2016 they would be switching their transaction processing URLs to connect through Akamai cloud network services. Does this affect my ShopSite? Is there anything that I need to do? Sh ...
  8. questionMay 2, 2013 email from WorldPay regarding changes to transaction URLs as of May 30, 2013
    Product: ALL Version: ShopSite 11 sp2 r5.1 and earlier Platform: ALL I received an email notification from WorldPay that on May 30th, 2013, they would be making changes to the domains used to access their production environment and test environment. Does this affect my ShopSite? Is there anythin ...
  9. questionBeginning Sept 11 or 12 2012, PayPal Standard orders not recorded in ShopSite, failed IPN notifications from PayPal
    PRODUCT: ALL VERSION: ALL PLATFORM: ALL I am using PayPal Standard or PayPal Express and beginning about September 11th or 12th 2012 and I am receiving emails from PayPal that IPNs they are sending to my ShopSite thankyou.cgi or proipn.cgi are failing. Why is this, and what can I do to resolve i ...
  10. questionFirst Data Global Gateway (formerly LinkPoint or YourPay): Socket connection or timeout issues (port 1129)
    Product: ALL Version: 6.1 and greater Platform: ALL I have my ShopSite configured to use my account with the First Data Global Gateway (formerly LinkPoint or YourPay) processor to process credit card payments, but when credit card orders are attempted, a Detailed Error Message (if I have enable ...
  11. questionApril 2010 email from Authorize.net regarding new MasterCard and Discover processing requirements
    Product: ALL Version: ALL Platform: ALL Does (or will) my ShopSite's integration with Authorize.net work with MasterCard and Discover's new processing requirements announced via an email from Authorize.net in April 2010? Does this affect my ShopSite? Is there anything that I need to do? Solution ...
  12. questionNotification from PayPal regarding end of support for Payflow Pro V2 and V3 interface
    Product: ALL Version: ALL Platform: ALL Will my ShopSite's integration with PayPal Payflow Pro (previously VeriSign Payflow Pro) continue to work after they end support for connections to their payment gateway service via their V2 and V3 SDK's on September 1st, 2009? Does this affect my ShopSite ...
  13. questionFebruary 2009 email from Authorize.net regarding end of support for SSL 2.0 protocol
    Product: ALL Version: ALL Platform: ALL Will my ShopSite's integration with Authorize.net continue to work after they end support for connections to their APIs via the SSL 2.0 protocol? Does this affect my ShopSite? Is there anything that I need to do? Solution ID: S5531 In February 2009, ShopSi ...
  14. questionMay I use TeleCheck with ShopSite?
    Product: ALL Version: ALL Platform: ALL Is it possible to use TeleCheck ( http://www.telecheck.com/home/home.html ) as a form of payment in my ShopSite store?Solution ID: S04036 TeleCheck is not currently one of the payment processing options offered through ShopSite. An enhancement request has ...
  15. questionIs it possible to integrate a payment (credit card) processor with ShopSite that isn't included by default?
    Product: PRO Version: ALL Platform: ALL Is it possible to integrate a payment processor with ShopSite that's not listed under the Commerce Setup -> Payment menu (payconfig.cgi)?Solution ID: S04012 It's possible to create a custom API with ShopSite Pro's Order API feature. You would need to wr ...
  16. questionOrders via PayPal have Fraud Alert beginning 8/30/2007
    Product: ALL Version: ALL Platform: ALL I am accepting PayPal payments in my ShopSite shopping cart and since approximately 8/30/2007 all PayPal orders appear in ShopSite with Fraud Alert in the name and on the PayPal side there is no shipping cost included in the payment (or the shipping costs ...
  17. questionPayPal orders not received in ShopSite (PayPal IPN changes, 2/16/05 through 2/25/05)
    Product: ALL Version: v7.x Platform: ALL From 2/16/05 through 2/25/05, I received PayPal notifications of payments which were obviously initiated from my ShopSite shopping cart, but for which there are no corresponding orders in ShopSite. What happened and what can be done about it?Solution ID: ...
  18. questionCannot use 'Bill Orders' button to capture funds via Authorize.net in v6.3
    Product: ALL Version: 6.3.0 Platform: ALL I have ShopSite v6.3 and when I click the Bill Orders button in the Orders menu I receive an error that says, in part: "Reason Code: 103" and "Reason: This transaction cannot be accepted." I know that the username and password I have entered in the Autho ...
  19. questionemail from Authorize.net saying they are going to shutdown my account without a Referrer URL setting
    Product: ShopSite SC Version: ALL OS: ALL I am using the Authorize.net gateway in ShopSite, and I recently received an email from Authorize.net with the Subject of 'You Will be Unable to Process Transactions through Your Authorize.Net Account in [x number of] Days'. Why did I receive this email, ...
  20. question'+' symbols in the Authorize.net (or ECX) username or password causes problems (Reason: This request cannot be accepted.)
    Product: ALL Version: ALL Platform: ALL I have configured and am using the Authorize.net real-time credit card processor gateway with my ShopSite store, however no orders are allowed through, and if I enable the detailed error message by checking the "Display Error Details" checkbox in my author ...
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