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Category » General

There were 325 articles found in this category:

201. Sites to obtain compiled perl
     Product: ShopSite Version: All Platform: All Where can one download a compiled version of perl?Solution ID: S03737 A couple of sites to look at: Linux: http://www.freshmeat.net Solaris: http://www.sunfreeware.com NT: http://www.download.com
202. Some browsers' root certificates for Verisign, AT&T, and GTE CA's expired on Dec 31, 1999
     Some customers using older browsers may receive a warning message after Jan 1, 2000 stating that the "Certificate Authority is Expired" when accessing a secure server using a certificate issued by Verisign, GTE, or AT&T. The browsers that will experience this problem are Netscape v4.06 and older ...
203. Stock/Inventory Implementation in Shopsite
     The following will describe the abilities to implement Inventory Tracking in ShopSite. Solution ID: S03538 In ShopSite Pro 5.0 the Inventory Tracking feature was added. It allows you to set Quantity on Hand for each product, either manually or through upload. Each product can also have a Low Sto ...
204. store isn't updating, error is "Can't locate template.pl in @INC at ./regen.cgi"
     ShopSite: Store isn't updating, error is "Can't locate template.pl in @INC at ./regen.cgi.." When updating your store, you either get an error like this: Can't locate template.pl in @INC at ./regen.cgi line 7. BEGIN failed,compilation aborted at ./regen.cgi line 7. Other symptoms may be that the ...
205. Support for Windows 2000
     Product: ShopSite SC Version: ALL Platform: NT/Win2000 Does ShopSite SC support Windows 2000?Solution ID: S03838 Yes, ShopSite supports Windows 2000 for ShopSite versions 4.3 and greater.
206. template names for Database Upload Fields changed
     Product: ShopSite SC Version: 4.2 Platform: UNIX When performing a database upload after upgrading to 4.2, pages fail to regenerate correctly.Solution ID: S03609 Check whether Database Upload was utilized prior to upgrading to ShopSite 4.2. If so, please note that the Database Upload Fields for ...
207. Thank you receipt shows 'Spill My Guts' error message
     Product: ShopSite SC Version: All When client accesses the Thank you receipt, there is a message stating Post:Spill My Guts on the Thank You receipt and also has other non-pertinent information to the receipt. Solution ID: S03697 Solution ID: S03697 This problem is caused by a user leaving the d ...
208. Tutorial on .inf files and their use in Shopsite
     The following will outline the use for .inf files in the media directory: This will address: 1- These files function 2- How they are updated and how they affect the back office Solution ID: S03863 The .inf files are files within ShopSite that are located in the media directory. They are where th ...
209. Unable to process through to thankyou.cgi ; buyer mail receipt cart error using sendmail / wsendmail (testmail.cgi , diagnose.exe, nt_test.exe ).
     Product: ShopSite Version: 4x, 5x, 6.0 through 6.2 Platform: All When a buyer places an order and finalizes it, ShopSite sends out an email receipt. The following may apply when the cart process doesn't complete and the buyer receives a browser or CGI download error that includes the message: "T ...
210. Unable to regenerate store, or Out of Memory error (dirtyrefs.dat, update.dat, update_i.dat, progress.dat, progress_i.dat).
     Product: Manager and Pro Version: 3.x - 8.0 Platforms: ALL After editing pages or products, an out of memory error message is received when attempting to publish changes or merchant is unable to regenerate their store at all.Solution ID: S03847 The dirtyrefs.dat, update.dat, update_i.dat, progre ...
211. Users getting message about secure and nonsecure information
     When users click to order a product in a Shopsite store, they are prompted with an error message stating that "This page contains both secure and non-secure items. Do you want to display the non-secure items?" Solution ID: S03693 This error has typically been seen in newly upgraded stores to Sho ...
212. using custom payment options in install
     Product: ShopSite TX Version: 4.2 How to configure custom payment options in ShopSite TX install.Solution ID: S03504 If you want to add their own payment instrument, say "XX", to a store, then you can modify the start_install_store_tx.ksh script that contains wizard_request's initializeDesignate ...
213. Using the Linux version of ShopSite on FreeBSD (or OpenBSD) servers
     Product: SC Version: ALL OS: FreeBSD Question: Can I use the Linux build of ShopSite on my FreeBSD (or OpenBSD) server if I have the Linux compatibility libs installed on my server? Solution ID: S05441 No. Running Linux ShopSite binaries on a FreeBSD (or OpenBSD) server is not a tested configura ...
214. Visited link color not changable
     Product: ShopSite TX Version: 4.2 In the Pro and Lite versions you are able to choose "Visited Link Color" function "Pages" and in the Manager-version you're not able to choose that (you can only choose between Link Color and Active Link Color).Solution ID: S03660 This is a known bug, there is n ...
215. What are the server requirements needed to run a ShopSite?
     Product: SC Version: 5.0 and earlier Platform: ALL Solution ID: S03539 As of a Q1 2001 solution update , the current server requirements are posted at:http://www.shopsite.com/help/5.0/en-US/install/server.configuration.htmlSolution ID: S03539
216. What is the maximum number of products that ShopSite can handle?
     Product: ShopSite SC and ShopSite TX Version: All Platforms: All What is the maximum number of products that ShopSite can handle?Solution ID: S03738 ShopSite SC or TX does not artificially impose any product or page limits for Manager or Pro versions. It is possible for a ShopSite partner (CSP) ...
217. When downloading tar and cgi files for an upgrade, what mode should my FTP server be in?
     Product: ShopSite SC and ShopSite TX Version: all When downloading tar and cgi files for an upgrade, what mode should my FTP server be in?Solution ID: S03733 Tar files and cgi files are downloaded in binary mode. Only text files should be downloaded in ascii mode. Solution ID: S03733 Additional ...
218. Why are all or some of my order buttons ugly grey or brown blocky things?
     Product: SC Version: 5.x+ OS: ALL I have my Add to Cart and View Cart (or Order and Checkout) buttons set to use just a text string, but some of my buttons are displaying as ugly brown or gray square buttons with my text on them. Why is this happening? Solution ID: S05437 Normally, ShopSite's or ...
219. Why do the colors of my site change in different browsers / platforms?
     Why do the colors of my site change in different browsers / platforms?Solution ID: S03806 There are about 16,000,000 colors that you can display with the HTML hex codes, but there are only so many colors that Netscape understands, so many that IE understands, so many that Windows, Mac, etc. unde ...
220. Why does the mouse help show in English when the page is in a different, non-English language? ( Netscape )
     Product: ShopSite SC + TX Version: 4.2.1 + Platform: All When viewing a non-English interface, if you hold the mouse over buttons on the screen, the pop-up "bubble help" will show in English text rather than the localized text, even though the button is in the correct localized text. English als ...