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There were 5 articles found in this category:

  1. questionWhat is the knowledgebase? What are solutions? (technical support resources)
    Product: SC + TX Version: ALL Platform: ALL If you are reading this, you've already discovered how to access the ShopSite knowledgebase. What exactly is the knowledgebase and how can it be used?Solution ID: S04804 The knowledgebase contains answers to frequently asked questions or problems encou ...
  2. questionHow do I get technical support or help for ShopSite products?
    Product: ALL Version: ALL Platform: ALL What is the correct method to obtain support for ShopSite products? Solution ID: S02074 ShopSite support is generally supported through your ShopSite reseller (usually your hosting provider). If your reseller has an ShopSite-related issue that they do not ...
  3. questionHow to subscribe to ShopSite Tech Bulletin emails
    Sign up for the ShopSite Tech Bulletin emails to help keep you informed of important technical issues and announcements related to ShopSite products, including announcements of new releases, maintenance releases, patches, and other important technical issues. Solution ID: S03375 See the followin ...
  4. questionWhat is the ShopSite Tech Bulletin, the technical newsletter referenced on the help pages?
    Product: ALL Version: ALL Platform: ALL I've been checking out the technical resources available at: http://www.shopsite.com/support.html What exactly is the tech newsletter, ShopSite Tech Bulletin? Solution ID: S04759 The purpose of the ShopSite Tech Bulletin email list is to help keep you info ...
  5. questionWhat is the ShopSite Forum? (technical support resources)
    Product: ALL Version: ALL Platform: ALL I've been checking out the technical resources available at: http://www.shopsite.com/support.html What exactly is the ShopSite Forum? Solution ID: S04754 The ShopSite Forum is located at: http://support.shopsite.com/forums If you are trying to stretch Shop ...